CRM Solution Architect - Campania, Italia - Confidenziale

Confidenziale
Confidenziale
Azienda verificata
Campania, Italia

2 settimane fa

Piero Bianchi

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Piero Bianchi

Reclutatore di talenti per beBee
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William Cabin Steward Marco Captain Adriana Shop Seller William Cabin Steward Marco Captain Adriana Shop Seller WOULD YOU LIKE TO RECEIVE VACANCY UPDATES Information Technology JOB NUMBER:

JB01822 VACANCY NUMBER:

ADV02255 SHARE:
() The CRM Solution Architect will work closely with the technical stakeholders and the CRM Manager on a global transformation program with particular focus on technical feasibility analysis, architecture definition and governance of the development and roll-outs. KEY ACCOUNTABILITIES Defines the system architecture landscape and complex solution components, working with project teams, leading them in all stages of the CRM platform development life cycle; Acts as integration lead and is able to demonstrate a clear approach to methodology as well as technical capabilities; Leta migration and integration streams with other corporate systems across main business critical processes; Acts as development lead and is able to demonstrate a wide range of development skills. Is a strong advocate for adherence to standards and best practice. Understands the capabilities of the development team (both internal to MSC Cruises or through 3rd party), providing support and assistance when needed; Assesses the compatibility and integration of proposed architecture solutions to ensure an integrated architecture across interdependent technologies; Contributes to software selection and vendor management; Provides constant guidance, assistance and support to CRM delivery team; Is able to translate business requirements into functional architecture ensuring scalability and resilience of every solution; Proposes system changes and new use cases with and business stakeholders with an understanding of costs and benefits; Works with globally distributed teams to analyse, trouble shoot and isolate root cause of critical operational issues when they arise. Fluent in English, both oral and written. Any additional language is an advantage; Masters Degree in Computer Science,Management Information Systems or comparable discipline; 7- years of experience in CRM domain; Proven experiences in designing full end-to-end solutions across a multitude of differing business areas, complex integration / middleware solutions definition; Extensive experience with at least one CRM platform among Salesforce and MS Dynamics; Deep knowledge in at least one enterprise integration platforms among MuleSoft and Azure Integration Services. Hands-on in software development (JAVA, package software); Knowledge in Customer Engagement, Marketing Campaign Automation, CRM and CTI processes; Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form. VISA REQUIREMENTS (if any) Right to work in Italy. In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners. MSC Cruises is the worlds largest privately-owned cruise company and the number one cruise line in Europe, South America, South Africa and the Gulf. A game-changer in the world of cruises, MSC has built a global reputation as an innovator and has one of the youngest cruise fleets. MSC Cruises is a family-owned and family-run Company headquartered in Geneva, Switzerland and is part of the MSC Group, which encompasses world-leading maritime companies. As a family who has found its fortunes at sea for over 300 years, protecting the oceans and the communities that we visit is a top priority for us. Having embarked on a never-ending journey of continuous improvement, MSC Cruises has integrated environmental stewardship in all aspects of its operations. This commitment lies at the very heart of our business. We employ over 30, people worldwide. MSC Cruises is part of the MSC Group, which encompasses world-leading maritime companies.
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