Director, Client Advice Management - Milano, Italia - IPG Mediabrands

IPG Mediabrands

Azienda verificata

Milano, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Location:
Italy

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Office:
Milano

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Agency:
Initiative - Italy

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Ref#: 1240

Position Summary
You will have strong strategic planning skills in managing multiple brands of a similar scale.

Leading the Initiative planning process on all key briefs, you will ensure campaigns are executed seamlessly and innovatively, along with client KPIs being met.

Equally you will be charged with team functionality and performance management, leading best practice in more effective and efficient ways of working.

You are the day-to-day client lead and you keep your Managing Partner ahead of the game with your category expertise, status updates and proactive guidance.

You are providing advice continually and being seen as a trusted advisor to them and their goals.

Key Responsibilities

Accountable for the whole business, responsible for the right team structure and mechanism to ensure consistent quality and holistic campaign planning
Responsible for delivering positive client satisfaction scores.
Responsible for leading the client relationship through all interactions.
Responsible for leading the team in an efficient and effective way
Create, lead and manage the workback schedules for all briefs. Ownership of the activity overview with weekly updates to the Managing Partner.
Quality control of the planning process and being part of the final signoff on the communication plans
Reviews and challenges work across all crafts and specialisms to ensure it delivers against expectations
Constant consideration to awards approach and tracking campaign results.
Responsible for an allocation of the client remuneration structure with your Managing Partner.
Expert in the client contract inclusions and what is not considered within contract.
Commercial part responsibility of group budgets and the business drivers in achieving these budgets.
Develop proactive solutions that deliver against client business objectives.
Ownership of the financial reconciliation process and contract commercials.

Desired Skills & Experience

Proficiency in English and Italian in writing and speaking
Multicategory communications experience with a focus on offline media planning
Ability to professionally manage client push back at a senior client level when required
Excellent presentation and communication skills, both written and verbal
Strong operational skills to manage the business, and strong people development to manage the team
Selfstarter and ablility to work autonomously
Works well under pressure and maintains composure, positively influencing others
Ability to track client revenue and provide updates to senior management
Develops effective business plans with your Managing Partner
Results focused and sets high goals for self and others
Comfortable in challenging statusquo with the client, ensuring client receives the best results
Ability to manage a wider team, including both offline and digital team members

About us
Initiative is different to other media agencies. We are not trapped by a legacy structure primarily centered on paid advertising.

Instead, we are liberated by a new world structure designed to deliver highly differentiated and highly effective communications strategies for our clients.

We are the world's fastest growing media agency built upon the strongest strategic capability of any agency in the market.

Core to this strategic proposition is the belief that the faster a brand can move through culture the more relevant it can become.

We call this Cultural Velocity.

Our process is designed to create ideas that move through culture through unique insight, market leading analytics and strategic media brilliance.

Our new world model is comprised of "craft centers" - Client Advice and Management, Strategy, Communications Design, Partnership and Culture, Insights & Analytics.