Senior Program Manager - Lombardia, Italia - Confidenziale

Confidenziale
Confidenziale
Azienda verificata
Lombardia, Italia

1 mese fa

Piero Bianchi

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee
Descrizione

Job summary Amazon Access Points is seeking a leader who will own the launch of a highly-visible new product in the EU, transforming the scope of Access Points and reaching previously untapped customers.

Amazon Access Points is a growing team that is working to create a world class delivery experience for customers through alternate delivery options - lockers and pickup points.

By being part of the Access Points team, you are getting the opportunity to directly influence last mile customer experience and build relationships with local businesses that host lockers and pickup points.

The Operations Integration Manager will build and maintain strong relationships with internal and external partners including product, business ops teams, last mile carriers, technology, supply chain, and customer service.

Strong interpersonal skills are also important as the position will have frequent interaction with senior leadership at Amazon and partner companies.

You will lead the operational launch of new Access Points products in the EU, owning the relationship with Quality Operations, Technical Operations, Business Development, CS, SDS and carriers.

You will play a critical role in launching new products and working closely with product and tech to close the gaps for successful transition to Business as Usual.

This is a fantastic opportunity to combine creativity and analytics and influence the direction of a key product roadmap.

It is also greatfor any aspiring product managers as this role will provide excellent exposure to the product process, from start to finish.

The project provides high visibility into Amazon leadership.

We can be flexible about the location of internal candidates within the EU as the role covers all EU5 markets.


The Operations Integration Manager will:


Manage strategic relationships with internal and external partners Coordinate with the product team to define Business Requirements and seek alignment from internal stakeholders Become an expert on Access Point delivery operations and ensure products are operationally ready for launch Contribute to defining test plans and run product pilots Define processes to ensure the transition of products to the business ops and last mile carriers for day to day to operations Deep dive product performance during the pilot stages, and communicate identified bugs to the product and tech teams Identify and execute on opportunities for improving customer experience and reducing delivery cost through data analysis Lead and participate in strategic projects, including new feature launches for existing products, process improvements, and geographic expansion Partner with global Operations Integration Managers to innovate on behalf of the business and develop best practices Report on projects statuses to senior leadership Promote and develop an environment which is receptive and adaptable to business change Please apply with the English version of your cv.

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