Customer Care Specialist - Roma, Italia - Worldline

Worldline

Azienda verificata

Roma, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Customer Care Specialist

Rome, Italy

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid.

The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.

And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers.

Together, we shape the evolution.

The Opportunity**
Day-to-Day Responsibilities

Provide excellent customer support through a variety of channels
Efficiently and effectively resolve customer issues and questions
Maintain updated records of customer interactions
Collaborate with the internal team to resolve technical issues and provide accurate information to customers
Maintain a high level of knowledge about the company's products and services
Ensure compliance with the company's internal policies and procedures

Who Are We Looking For
We look for big thinkers.

People who can drive positive change, step up and show what's next - people with passion, can-do attitude and a hunger to learn and grow.

In practice this means:

Previous experience of at least 2 years in a similar role
Strong communication and interpersonal skills
Good knowledge of Microsoft Office suite
Knowledge of Salesforce platform is preferred

Perks & Benefits

At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid.

On top of that, you will also:

Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.

- [Work in an international environment with cutting edge technologies.

Enjoy a wide range of benefits: medical insurance, pension found, tickets restaurant, company bonus, 50% of remote working.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow.

Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society.

With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go.

Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

**_