2023 - Event Assistant - Milano - STARHOTELS S.P.A.
Descrizione
AsEvent Assistant, you will serve as a key point of contact for our Guests that are staying in our Hotels in
Milan in occasion of a Meeting or Event.
You will be providing them with exceptional service experience.
As Event Assistant you will be expected to perform the following tasks to the highest standards:
- take care of all the organizational part before the event
- oversee the smooth running of the event
- ensuring customer satisfaction
- taking care of post-event with follow up with clients
- issuing and payment of the bill
As Event Assistant, to successfully fit this role, you will be expected to have the following characteristics:
- knowledge of "Opera PMS"
- ability to anticipate and resolve challenges / complaints
- commitment to delivering a high level of customer service
- excellent grooming standards
- flexibility to respond to a variety of different work situations
- ability to work on your own and as part of a team
- flexibility in the shifts
Language requirements:
- Italian fluent
- English fluent
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