Kering Operations After Sales Front Office - Novara, Italia - Groupe Kering
Descrizione
SummaryAbout us
Kering Group Operations is the Kering Group division that provides the smartest solutions for our crossbrands services.
In particular, the Integrated Logistics Business Unit services lie at the heart of our customers' satisfaction, providing worldwide coordination of our products' distribution, together with a flawless after sales service.
As part of the global luxury group Kering, we are committed to 'empowering imagination' in a sustainable manner and encouraging our employees to flourish.
Join our passionate journey and fulfill your potential and creativity.
We are currently seeking an After Sales Front Office Representative who will report to the After Sales Manager as part of our dynamic team in Trecate.
Job Description:
Your opportunity_
The After-Sales Front Office Representative offers the highest level of customer service in postsale to guarantee an exceptional customer experience and meet customer expectations in line with the vision, mission, and objectives of the company and business policies. He/she participates in After Sales operations and interacts with Back Office operators, direct shops (DOS), Wholesalers and Regional Customer Service representatives, within a multilanguage / multicategory / multibrand team.
How you will contribute_ Analyzing customer requests and ensuring complete and rapid feedback to the Front End in line with internal procedures and in collaboration with all the After Sales functions (Front End, Back Office, Production Business Unit / Repair Centres):
- Open tickets (if not already opened by front end)
This is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth, and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow.
Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms gender, age, nationality, culture, religious _beliefs_
and sexual orientation enriches the workplace. It _
opens up_
._
Job Type
Fixed Term (Fixed Term)
Start Date
Schedule
Full time
Organization
KERING ITALIA S.P.A.
Altri lavori da Groupe Kering
-
Pomellato Financial Controller
Milano, Italia - 1 settimana fa
-
Ready to Wear Knitwear Product Engineering
Novara, Italia - 2 settimane fa
-
Saint Laurent Técnico Sviluppo Prodotto
Vigonza, Italia - 2 giorni fa
-
Saint Laurent Sales Associate
Forte dei Marmi, Italia - 2 settimane fa
-
Gucci Global Media Strategist
Milano, Italia - 2 settimane fa
-
Gucci Client Advisor
Padova, Italia - 5 giorni fa