Front Office Manager - Ostuni, Italia - Paragon700

Paragon700
Paragon700
Azienda verificata
Ostuni, Italia

3 settimane fa

Piero Bianchi

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee
Descrizione

PARAGON 700 BOUTIQUE HOTEL & SPA is looking for a FRONT OFFICE MANAGER


You will be responsible for the operations, strategies and development of our Front Office department, ensuring the highest standards of service.


Main duties & responsibilities:


  • Responsible for Front Office effective management and Guest service delivery.
He/she will be the role model of Paragon 700 service style:
great attention to customization of Guest service and interaction and exquisite knowledge of the location.

  • Responsible for leading the department in order to reach financial, quality and people objectives. Assure that all finance and department procedures are followed
  • Dealing with customers, including handling complaints
  • Responsible for occupancy and room revenue. Development of profit improvement ideas.
  • Responsible for suggesting inputs for Front Office budgeting and forecasting.
  • Proactive in suggesting ideas to improve guest service and hotel profit.
  • Be a role model for team development and produce evidence of professional growth of team members
  • Have effective communication skills, communicate clearly and in a appropriate manner (both verbally and nonverbally)

Requirements:


Experience required:

  • Knowledge of Hotel Management software;
  • Knowledge of ProtelAir PMS and SimpleBooking systems is an advantage;
  • Knowledge of Sales strategies and marketing policies;
  • Knowledge of OTA and Channel Manager
  • Fluent in English and Italian. A third language is preferred;
  • Professional experience in 5* Boutique Hotel in the same role (min 2 years).

Contratto di lavoro:
Full time


Orario:

  • Turni

Esperienza:

  • Front office Manager: 2 anni (Obbligatorio)

Lingua:
- inglese (Obbligatorio)

Contratto di lavoro:
Tempo pieno, Tempo indeterminato


Orario:

  • Turni

Esperienza:
Front Office Manager: 2 anni (Obbligatorio)


Lingua:
- inglese (Obbligatorio)

Data di inizio prevista: 18/02/2023
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