Customer Care/inside Sales - Milano, Italia - AXL Spa - Agenzia per il lavoro
Descrizione
AxL Spa - Business Unit di Milano - seleziona per un importante azienda nel settore dell'elettronica una figura di:CUSTOMER CARE/INSIDE SALES
- Ensures customer care/inside sales organization, skills, and tools are suited to satisfy customers' expectations
- Operates within budget
- Manages accounts receivable with accounting, when applicable
- Ensures that offers/quotations/orders are reviewed for completeness and accuracy
- Knows and follows Segment/Business Unit sales processes. Supports field sales team during pre and post sales
- Activities
- Negotiates within delegation rules, when applicable
- Contributes to sales development in accordance with budget and action plan. Crosssells whenever possible
- Understands and qualifies customers' explicit and implicit expectations.
- Uses communication tools effectively and timely in accordance with set performance standards: phone, mail, EDI
Skills:
- Customer focus
- Products/technologies/service knowledge
- Performance management
- Local market specifics
- Relationship building
- Reporting
- Salesmanship
- Efficient communication
Work area :
Milan
Aut. Min Nr SG rilasciato dal Ministero del Lavoro e PS in data "
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