Credit& Collection Analyst - Roma, Italia - Stryker Corporation
Descrizione
This role reports directly to Credit Manager, Stryker Italy and is responsible to assigned customer portfolio and achieve annual target metrics.
**_Key Activities & Accountabilities_**- coordinating with the Credit Manager
- Proactively manage debt collection on assigned Portfolio of accounts, minimizing the Company credit exposure and the risk of credits write off with a costant alignment with the Credit manager
- Issue the credit statements to clients using established guidelines, deadlines, procedures and process driven methodology
- Solve timely the queries from customers to facilitate payments
- Agree on payment plans with customers coordinating with the Credit Manager and ensure that they are adhered to
- Collect and analyze the reports from rating agency
- Review credit limits for both new and existing assigned customerscoordinating with the Credit Manager
- Timely purchase orders unblock if agreed with Credit Manager
- Prioritise and manage a challenging workload whilst maintaining a high level of customer service and satisfaction
- Maintain a constant alignment on activities and next steps with the Credit manager and support on ad hoc projects when required
- Make sure that communication flows and collaboration with internal departments are properly managed in order to maintain an accurate position on customers' accounts
- Ensure that all prepared communications are reviewed in advance by the credit manager and accurately recorded/documented in timely manner
- Support during Statutory and internal Audit on Account Receivables
Education_**Fluent spoken and written English. Any other European language is a plus
**_
Experience_**1+ years of credit experience./ customer management experience
**_
Competencies_**Excellent communication skills on all levels
Ability to work on own initiative as well as part of a team
Good technical and analytical skills
Sense of urgency and ability to work in fast paced office environment
Deadline focused with ability to prioritise tasks
Flexible and multi-tasking ability to produce results
Effective problem solving skills
Ability to navigate Stryker system Oracle, MYDSO, Power BI
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