Cloud Solution Architect O365/exchange - Roma, Italia - Microsoft
Descrizione
With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.
Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experienceMicrosoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyondResponsibilities:
- Actively engage with business and technical decision makers to drive intent, enablement, and usage of customerowned Microsoft Exchange Solutions
- Identify resolutions to issues blocking customer success projects
Qualifications:
Required Qualifications
- Bachelor's degree in computer science, information technology, or related field, or equivalent work experience
- Solid experience in Exchange administration, preferably in a largescale environment
- Ability to guide a customer from competitor solutions to O365 Exchange Online
- Multiyear experience in a customerfacing role in information technology (IT)
- Strong knowledge of Windows operating systems, Active Directory, Group Policy, and PowerShell scripting
- Excellent troubleshooting and problemsolving skills
- Fluency in both written and verbal English & Italian languages is required
- Familiarity with other Microsoft technologies, such as Sharepoint, Azure and Teams
- Certification in one or more of the following technologies preferred: Certification in one or more of the following technologies preferred: O365 fundamentals, Exchange or Sharepoint
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