Bottega Veneta Global CRM Specialist - Milano, Italia - Groupe Kering

Groupe Kering

Azienda verificata

Milano, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Summary

Bottega Veneta - Inspiring individuality with innovative craftsmanship since 1966. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Job Description:

We are currently seeking a Global CRM Specialist as part of our dynamic team in Milan.

How you will contribute_
Support the CRM and Marketing team with the analysis of the customer database, identifying key insights and transforming data into actionable strategies for the business
Monitor KPI around customer segmentation, lifetime value, lifecycle campaign management and proactively suggest actions to improve performance
Work closely with the regional CRM teams to support requests related to analytics and act as a consultant with regards to approach to analysis
Liaise with Kering and the local teams to ensure data quality, auditing for accuracy
Run adhoc analysis on customer behavior and trends
Support Digital Media team leveraging on 1st party data and customer segmentation for retargeting and lookalike campaigns
Who you are_
University Degree in Marketing, Economics or equivalent experience
Direct experience of 23 years in a similar role, preferably in a Luxury Company but not mandatory
Ability to think strategically and creatively
Extensive knowledge and experience with reporting tools (Microstrategy, Business Objects, Tableau ) and analytics
Customer driven orientation
Good at working with crossfunctional teams including MIS, Retail, Ecommerce and multiple Regions
Good project management skills including excellent multitasking, prioritization and organization
Strong interpersonal, teamplayer and communication skills
Fluent English
Strong PC skills (Excel, Word, PowerPoint, Outlook)
Why work with us?_

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow.

Talent development is a managerial principle at Kering and we are committed to fostering internal mobility.

Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Job Type

Regular

Start Date

Schedule

Full time

Organization

Bottega Veneta S.R.L