Junior IT Helpdesk - Milano, Italia - Joivy

Joivy

Azienda verificata

Milano, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

DoveVivo by Joivy
Part of the Joivy Group, DoveVivo is the largest coliving company in Europe in terms of rooms and revenue.

Founded in 2007, it manages a portfolio of 11,000 units that are rented out as individual rooms or entire accommodations to thousands of professionals, students, and young couples.

Our Group
Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhance

their real estate assets:
property management, asset management, and marketing strategy.

Joivy Group counts 450 employees (32yo average age & more than 30 countries of origin), 21 offices across Europe, 50 destinations, and 7 countries (Italy, Spain, France, Portugal, England, Scotland and Bulgaria) and includes the following brands:

DoveVivo: European platform for residential property management
ALTIDO: European platform specialized in short term rentals
Chez-Nestor: pioneering coliving company in France
Dove

Vivo Campus:
the leading company in student housing in Italy

Rinnow: a specialist in Home Renovation and turnkey furniture sales
Open Hub: coworking space and community hub in the heart of Milan

ROLE & TEAM

As a Junior IT Helpdesk you will join our super IT Team in providing technical assistance and support related to issues with their computer hardware, software, or other IT systems.

Here below are some examples of your core activities:

Respond to service requests via the help desk ticketing system and direct personnel requests for technical support;
Perform routine maintenance on all user accounts;
Provide support for remote employees and general troubleshooting/resolution;
Help manage both laptops and smartphones lifecycle.
Proficiency in english (both speaking/writing);
Either first hand experience or good knowledge on Office 365 and Microsoft related products;
Ability to troubleshoot basic issues on both Windows 10/11 and MacOS;
Able to properly identify and escalate issues.

People say that you are:

Communicative and social we're a friendly bunch and great communication is the key to be successful in the role.
Dedicated to continual improvement we're eager to pick up new skills and willing to try new things, therefore we need you to be on the same page.
Collaborative and helpful we go much further when we help each other improve whenever and however we can.
Problemsolver by nature we have loads of interesting challenges in our Joivy Space which require some creative thinking.
Proactive at heart we work in a fastpaced environment, and we need to be selfinitiated and futureoriented to eventually adapt to an everchanging scenario.

What you'll find in DoveVivo by Joivy

Competitive Comp&Ben.
Welfare Plan.
Business phone and laptop.
Ticket Restaurant.
Hybrid working.
Spritz and sunbathing on the terrace of our office in MM3 Porta Romana.
Dynamic, young, and international work environment.
Strong professional growth.
People You will work with great people and personalities who will support and inspire you throughout your journey.
Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria_