Front Office Manager - Provincia di Brindisi, Puglia, Italia - Paragon700 boutique Hotel & Spa

Paragon700 boutique Hotel & Spa

Azienda verificata

Provincia di Brindisi, Puglia, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

PARAGON 700 BOUTIQUE HOTEL & SPA is looking for a Front & BACK office agent and DUTY manager

You will be responsible for the operations, strategies and development of our Front & Back office department and reception, ensuring the highest standards of service.

Main duties & responsibilities:

Responsible for Front Office effective management and Guest service delivery.

He will be the role model of Paragon 700 service style:
great attention to customization of Guest service and interaction and exquisite knowledge of the location.

Responsible for leading the department in order to reach financial, quality and people objectives. Assure that all finance and department procedures are followed.
Dealing with customers, including handling complaints
Responsible for occupancy and room revenue. Assisting with the development of profit improvement ideas.
Assisting with inputs for budgeting and forecasting.
Proactive in suggesting ideas to improve guest service and hotel profit.
Be a role model for team development and produce evidence of professional growth of team members
Assist with the luggage and car parking if necessary
Have effective communication skills, communicate clearly and in a appropriate manner (both verbally and nonverbally)

Requirements:

Experience required:

Knowledge of Hotel Management software (Channel managerSiteMinder)
Knowledge of ProtelAir PMS and SimpleBooking systems
Knowledge of Sales strategies and marketing policies;
Knowledge of
OTA and Channel Manager
Fluent in ENGLISH and Italian ( C1 written and C1 verbal). A third language is an advantage;

We can help to find accommodation (circa €350 al mese)

Contract:
Full time - Duration: 10 months year after year

(Hotel is closing for holidays from January 6th)

Starting date:
to be discussed. Hotel reopens on March 14th

Shifts:
- flexible

Experience:

Professional experience in a 5* Boutique Hotel minimum 3 years in the same position (mandatory)

Languages:

English (mandatory)

All CVs must be sent with
picture andincluding authorization to process personal data in accordance with EU Regulation No. 2016/67- GDPR and will be used exclusively for the current selection.

Work Location:
In person