Omnichannel Business Analyst - Milano, Italia - AstraZeneca

AstraZeneca
AstraZeneca
Azienda verificata
Milano, Italia

2 settimane fa

Piero Bianchi

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee
Descrizione

Requirements:


  • Understand how marketing tools are leveraged to create omnichannel customer engagement experiences
  • Serve as the lead resource accountable for providing comprehensive instructions necessary for a team of delivery resources to enable an omnichannel campaign
  • Be proactive in obtaining detailed requirements from Marketers and Strategists when the level of necessary information describing an omnichannel campaign is not provided in initial discussions.
  • Work in both a handson manner in creating omnichannel campaign delivery instructions within AZ tools and templates, while also collaborating with and providing direction to tool specific business analysts as necessary.
  • Surface project risks and/or barriers to the appropriate Omnichannel Program Manager, while also developing options and recommendations that can be pursued to overcome them.
  • Leverage AZ defined tools for requirements capture and delivery task tracking and assignment

Requirements:


  • Bachelor's Degree
  • A minimum of 5 years of experience as a business analyst responsible for understanding and recording client requirements in order to enable technical or operational delivery
  • Experience overseeing or working within a technical development and/or operational delivery team.
  • Experience coordinating a team of resources to deliver according to a common objective
  • Conceptual understanding of relational databases
  • Experience with tools associated with Task Management (ex. Jira)
  • Knowledge or experience with Agile ways of working

Skills and Competencies:


  • Adobe Campaign (or similar tool)
  • Adobe Experience Manager / Web Analytics (or similar tool)
  • Tealium Audience Stream (or similar tool)
  • Tealium IQ (or similar tool)
  • Energetic, selfmotivated
  • Demonstrated problem solving skills
  • Datadriven, processoriented, and collaborative
  • Critical Thinking
  • Leading/Influence without authority
  • Visio, data flow and process charting
  • Microsoft Office Proficiency (primarily Excel)
  • Solid communication skills
  • Cross-Commercial interactions
  • Business analysis
  • Preferred Experience within Healthcare/Pharmaceutical industry
  • Preferred knowledge of Scaled Agile Certification
  • Preferred Advanced Degree in a relevant field
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