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Customer Service Executive - Bardi, Italia - Lear Corporation
Descrizione
Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:
Select how often (in days) to receive an alert:
The Customer Service Manager is expected to process customer requests, track them and link with production planning to confirm delivery dates requested by the customer.
Responsibilities:
Management of external and internal customersChecking the receipt of orders via EDI by checking for transmission anomaliesManual entry of customer schedulesfor what is not received via EDIPreliminary feasibility analysis (checking whether the customer's requirements correspond to the production capacity)
Manage customer requirements related to customized products by tracking inventory and requirements for dedicated componentsManage orders related to spare parts to communicate the best delivery date to the customerManagement of orders related to internal customers (prototypes and other plants in the group)Interface with end customers and all company functions involved in production processesOrganizing any transport for the delivery of goods to customersSpecify delivery times for customersIssue shipping documents for deliveries to customersRequirements:
University degreeKnowledge of the English language at least at B2 levelExperience of at least 2 years in a similar job (preferably in companies in the automotive field)Knowledge of production planning work methodologiesGood knowledge of logistics and production flowsExcellent knowledge of MS ExcelAnalytical skillsAbility to work as part of a teamGoal-oriented and problem-solving skills Provider Description
Enabled
SAP as service provider
"route" is used for session stickiness"careerSiteCompanyId" is used to send the request to the correct data center"JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor#J-18808-Ljbffr
