Guest Service Agent - Milano, Italia - Emaar Hotels & Resorts SRL (Armani Hotel Milano)
Descrizione
GUEST SERVICE AGENT INTERN
MAIN RESPONSIBILITIES:
- Welcome guests
- Support the LS Manager and its team in administrative tasks
- Support in managing guest requests in person and / or by phone
- Learn to use sales techniques by offering services to the customer and interpreting his requests
- Manage excellent relationships with colleagues from various departments and with customers
QUALIFICATIONS AND EXPERTISE
- Reading, writing and oral proficiency in English and Italian
- Excellent communication and organization skills
- Working computer skills and knowledge
- Able to work calmly & confidently under pressure
Contratto di lavoro:
Tempo pieno, Tirocinio formativo/stage
Durata contratto: 6 mesi
Retribuzione:
€600,00 al mese
Benefit:
- Supporto allo sviluppo professionale
Orario:
- Turni
Lingua:
- Inglese (Obbligatorio)
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