Customer Service Assistant - Corropoli, Italia - Johnson Controls

Johnson Controls

Azienda verificata

Corropoli, Italia

1 settimana fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Job Details
**What you will do
**Customer Service Representative is responsible for arranging domestic, Responsible for liaising with the internal customers, personnel and customers to ensure an excellent customer experience.

**How you will do it

**Responsibility for, but not necessarily limited to, the following: - Input customer orders managing the entire order process and returned goods procedure.

Liaise with employees in other departments to resolve customer issues
Keep uptodate on products, inventory. that are necessary to provide customers with an excellent customer service level
Complete all customer or staff requested reporting
Investigate and resolve service issues reported by customers
Responsible for executing shipping documents for domestic and international shipments
Billing
Purchase orders
Expediting, monitoring of supplier's orders and reminders

What we look for

Postsecondary education (or work equivalent experience)
Fluency in English and a second European Language is required.
Minimum of 2 years' experience in a Customer Service environment.
Minimum of 2 years' experience of shipping domestic and export traffic terms, documentation and procedures.
Experience handling tasks where attention to details is critical to success.
Proficiency with Excel and at least an ERP Systems
Good keyboarding
Customer oriented
Good Communication skills
Team working
Problem solving
Goal oriented

Our benefits
We offer an exciting and challenging position with great personal freedom and professional responsibility.

Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction.

In addition, we offer outstanding career development opportunities that will stretch your abilities and channel your talents.

Who we are

Johnson Controls is a global diversified technology and multi industrial leader, serving a wide range of customers in more than 150 countries.

Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities.

Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat.

We are committed to helping our customers win and creating greater value for all of our stakeholders, through strategic focus on our buildings and energy growth platforms.