IT Business Application Analyst Emea - Villastellone, Italia - PLI | Petronas Lubricants International
Descrizione
PETRONAS Lubricants International (PLI) è un produttore globale di lubrificanti, nonché ramo commerciale di PETRONAS, società petrolifera nazionale della Malesia.
Fondata nel 2008, PETRONAS Lubricants International produce e commercializza un'ampia gamma di prodotti di lubrificanti industriali e per il settore automobilistico di alta qualità in oltre 100 mercati.
Con sede a Kuala Lampur, PLI vanta oltre 30 uffici marketing in 28 Paesi, con uffici regionali a Kuala Lampur, Pechino, Torino, Belo Horizonte, Chicago e Durban.
Attualmente nella top 10, PLI sta seguendo un programma di crescita aziendale piuttosto aggressivo per solidificare la sua posizione di azienda di lubrificanti leader, all'avanguardia nel settore.
Posizione:
Position Purpose:
He/She, part of Business Technology EMEA team (ICT team), is responsible for the AMS support, delivery and services provided on Regional/Global/Local Applications and for the implementation of small and medium Applications projects.
He/She works closely with Local, Regional and Global Functions and BA suppliers.
Requisiti:
Key Accountabilities:
- Accountable for the definition of specific functionalities onsite
- Accountable for requirement collections
- Accountable for UAT organization and business support
- Work closely with Regional/Global Business Process Owners / Business Process networks
- Support and Rollout of PLI's roadmap and platforms in fulfillment of IT strategies
- Define clear Governance process for his team to control quality of the support and progress of the projects
- Align business needs with the Global management direction
- Builds and maintains long term profitable relationships with businesses stakeholders in the different countries and regions
- Strong knowledge of business processes to understand and individuate the organization needs, priorities and service criticality of the different countries and regions
- Identify and drive system solutions that support and improve the business process efficiency and provide to the business a competitive edge in the marketplace with costmanagement of resources
- Identify trends, anticipate problems, perform root cause analyses and work with the other team member cross regions/countries and the BT structure to anticipate solutions for bestinclass level of support and services
- Work closely with Regional IT EMEA to be line up on what shared and agreed with Enterprise Architect and IT Program team in aligning platforms / technologies associated with Applications deployment
- Responsibility to run and/or coordinate upgrades of platforms and software in relation to the present Applications structure and collaborating with the other IT resources in charge of the activities
- Support the organization of User training
- Providing support to users for Business Applications
- Collaborate with vendors
- Follow guidelines management based on global policy and procedures
Key Challenges:
- Deep knowledge and intimacy with the Business to be able to answer business needs within the budget and Group IT guidelines/policy
- Deep knowledge of the business processes. Support, when required, the alignment/development of new processes with Business Applications
- Establish strong relationships with the Regional BT colleagues and businesses in the different regions and countries
- Work across regions, countries, cultures and functional towers
- Understand the business needs of the different countries
- Influence countries and regions to gain adoption of Global Application ICT service desk operations
Altre informazioni:
Competencies/Skills:
Mandatory:
And/Or no less than 4 years of experience in project management including IT matters
- No less then 3 year of experience in SAP Sales or Supply Chain modules
- Fluent English
Nice to Have:
- Bachelor in Computer Science or related field or Master in Engineering or Economics with relevant IT related project management experience
- ITIL-Information Technology Infrastructure Library (ITIL is a set of guidelines in IT Service Management) experience and/or certifications
- Other languages an asset
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