Payment Expert - Milano, Italia - Oliver James Associates
Descrizione
This position also demands ability to work collaboratively in multi-functional teams and crossteams.Key Responsibilities:
- To deliver specific activities to plan, develop, maintain, and monitor our payment products in order to achieve income and volumes targets
- To manage endtoend payments processes, promoting the digitization of the services
- To design and develop the payments product offering working closely with the Pricing team
- To continually assess the performance of the current products range, the regulatory landscape and external market trends and competitor developments to ensure the customer proposition as effective as possible
- To prepare sustainable recommendations across the products including innovations, improvements and changes
- To support the endtoend process by engaging with the data and insights gathered about customers and process, to make suggestions as how changes to process or product could improve performance and better meet customer needs
- To develop effective and collaborative working relationships with all stakeholders and colleagues
- To represent the bank for the products at Group level and outside the bank
Qualifications and Skills:
- Master's degree
- 2 to 5 years of previous experience in banking or financial services. Payments, operations or technical units would be a strong plus
- Proven background in building and managing high performance teams
- Exceptional knowledge of current account payment processes and products strategy experience and analytics
- Extremely customerfocused, continuously in touch with the network, to stay informed of market and industry developments
- Strong problem solver and ability to make effective decisions
- Ability to analyze and interpret data, using insights to further build direction
- Strong communication and presentation skills
- Leadership and influencing skills
- Ability to negotiate with all levels of management influencing investment and prioritization
- Excellent level of English
- Experience in working as part of a cross functional leadership team
- Ability to work on an international level
Duration:
Permanent Location:
Milan (hybrid)
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