Front House Manager - Provincia di Parma, Emilia-Romagna, Italia - STARHOTELS S.P.A.

Piero Bianchi

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee


Descrizione
Join Starhotels and become part of our
Hotel Du Parc in the heart of
Parma.

As a
Front House Manager you will be the main lead in creating a positive stay for our guests overseeing the Front Office team and providing a high level of service for our guests.


Your responsibilities include:

  • Coordinating the activity of the department to create a memorable experience for our guests.
  • Mentoring and motivating the team in order to reach their full potential.
  • Ensuring a good relationship is maintained between Front Office, Housekeeping, Maintenance and R&B
  • Being the key point of contact for our guests, efficiently responding to their inquiries and providing information and assistance.
  • Staying updated about hotel services, guest needs, and special events.
  • Ensuring policies and procedures compliance.

Exceed expectations revealing:

  • A unique personality and a true passion for hospitality.
  • Excellent communication skills.
  • Familiarity with Opera PMS for efficient operations.
  • Ability to anticipate and resolve challenges and complaint resolution finesse.
  • A commitment to delivering a high level of customer service.
  • Impeccable grooming standards.
  • Versatility in handling various work scenarios.

Embrace global diversity by speaking:

  • Italian fluently
  • English fluently
  • Additional languages are a plus.

Unlock a world of benefits including:

  • Stylish uniforms with complimentary laundering.
  • Exclusive discounted stays within the group.
  • Ticket Restaurants for delightful dining.
  • Performer Management Program.

Embrace growth with:

  • Exceptional career advancement opportunities.
  • An attractive compensation package based on your experience.
  • The chance to be a part of an ambitious, caring organization.
Join us to shape your outstanding career

Altri lavori da STARHOTELS S.P.A.