Back Office Team Leader - Castegnero, Italia - Trafimet Group Spa

Trafimet Group Spa

Azienda verificata

Castegnero, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Role Description

In this role, your tasks include leading a local team of local sales & logistics coordinators responsible for daily order handling and outbound process, ensuring efficient and timely handling of order-to-delivery process, organizing daily management and reporting, maintaining good customer service and customer relations as well as being one of the main ERP users locally for OTD activities.

A person that enjoys tacking a coaching and leadership role within the direct team as well the wider organization; with a systematic and self-directed approach to work and good communication skills will succeed best in the task.

You will report to Group Logistics Manager and get support from an open, helpful and approachable team.

Work Tasks

Leading a local team of sales & logistics coordinators andorganizing daily management
Ensuring efficient local ordertodelivery operations, claim process and return logistics
Participation to the daily operative work
Local ERP expert from OTD perspective
Training of the ordertodelivery, customer service and claim processes to the

local team

Weekly and monthly reporting of service level, ordertodelivery activities and

quality

Competence Requirements

Good organizational and accuracy skills
Good IT skills: MS Office, use of CRM and ERP systems
Excellent command of English language, both written and spoken
Previous experience in similar tasks and having team leading responsibilities are considered an advantage.

As an employee you are

Solutionoriented and systematic
Self-Starter
Enthusiastic on taking a coaching and leadership role within the direct team as well as the wider organisation

What we offer

A flexible hybrid work model
Chance to work with an internationally known and attractive brand
The opportunity to work in an international company with good development opportunities and ability to affect to your daily work
Professional and nice colleagues