Operations Area Manager Lombardia - Milano, Italia - Everli
Descrizione
Who we are
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Everli is Europe's leading marketplace for online grocery shopping and one of its fastest growing scale-ups. Supported by international world-class investors, we are on a mission to deliver customers peace of mind with a trouble-free grocery experience they love and trust.
We achieve our growth through a culture that is
collaborative,
transparent,
data-driven and
focused on our mission.
Our rapidly growing and diverse international team (20 nationalities and counting) has offices located in
Italy (with headquarters in Milan & Verona) and
Poland and we have many
remote job opportunities in other countries as well.
Our professional challenge:
We are looking for an empathic, goal-oriented and team worker
Area Manager who will develop Everli's operations activities, manage a team of Shoppers and ensure solid relationships with multiple stakeholders in
Lombardia.
In this role, you will be responsible for the Operational, Financial and Analytical tasks of the assigned area, as well as point of contact for Shoppers.
What you will do:
-
Area supply growth and overall performance:
- You will be responsible for supply and operations main area KPIs;
- You will make sure to have a stable and sustainable supply growth;
- You will monitor the assigned area's Shopper base quality & outliers.
Shopper Base touch point:
- You will be responsible for impactful decisions concerning the Shopper base;
- You will manage the relationship with the Shoppers in your area through different points of contact, relying on our Operations Specialists support.
Expansion & Monitoring:
- You will act as POC for the Sales Retail team and analysis of operational store performances;
- You will act as POC for supply network dept and geographical expansion;
- You will act as POC for Marketing dept for new/existing campaign competition monitoring.
Why you should join us now:
- You have the
chance to change the life of millions of people; - You can rely on
talented and collaborative colleagues who will both push and support you; - You get a competitive compensation package;
- You can use a
welfare budget for a wide selection of services (education, public transport, vacations and entertainment, wellness, culture etc); - You receive a budget to create
your own home workstation; - You have
flexible working conditions;
What you bring:
- You developed a previous experience in Logistics/Operations/Delivery field;
- You got a Bachelor or Master Degree in Economics;
- You have a good proficiency with Office (especially with Excel);
- Your English knowledge is upper intermediate (B2) or even better;
- You have a "B" driving license;
- You are based in Milan or related outskirts.
No matter who you are, what you look like or how many years ago you have started your career:
you will always be welcome in our team. Just like in a grocery store, diversity is richness \uD83D\uDC9A
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