Night Auditor - Milano, Italia - Park Hyatt Milan

Park Hyatt Milan

Azienda verificata

Milano, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Summary

Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house.

The hotel has won the award for the World's Best Service, by Travel + Leisure that recognizes excellence in every component of the life of the hotel.

Park Hyatt's expansive 5-star rooms & suites, some of the most luxurious accommodation in Milan, beautifully blend authentic Italian finishes with sleek amenities and state-of-the-art technology.

Qualifications:

Main Duties and Responsibilities
- _Welcome and promptly escort guests within the hotel during Night shift_
- _Deal with all Front Office operations (check in; check out; escorting; cashier operations; guests' care) according to Hyatt policies, procedures and compliance with our code of conduct_
- _Anticipate guests needs in order to provide an exceptional and unique guest experience_
- _Handle cash and credit card payments as outlined_
- _Maintain high team focus by showing co-operation and support to all the hotel colleagues_
- _Be punctual at all times and adhere to general hotel rules strictly_
- _Summarizing each night's operations and listing any follow-up tasks for management._

Qualifications
- _Proficiency in English, Italian and an additional language_
- _Proficiency with computers_
- _Ability in multitasking, problem solving and time-management_
- _Excellent guest service attitude_
- _Teamwork skills and attitude_
- _Past experience in customer service or hospitality_

Hyatt offers a great range of benefits, including: