Event Sales Coordinator - Roma, Italia - Marriott International, Inc
Descrizione
Job Number: 24086188
Job Category: Sales & Marketing
Location: The Westin Excelsior Rome, Via Vittorio Veneto 125, Rome, Italy
Schedule: Full-Time
Located Remotely?: N
Relocation?: N
Position Type: Non-Management
Follow company policies and procedures to maintain a clean and professional appearance, uphold confidentiality, and ensure asset protection. Welcome and assist guests following company standards, anticipate their needs, and show genuine appreciation. Communicate effectively, maintain positive relationships with colleagues, and comply with quality standards. Perform additional job duties as assigned.
CRITICAL TASKS
- Policies and Procedures:
- Maintain confidentiality and protect privacy of information.
- Adhere to company policies and keep a professional appearance.
- Perform tasks as instructed by Supervisors.
- Guest Relations:
- Address guests' needs promptly and professionally.
- Anticipate and fulfill guests' requirements.
- Engage with guests, use their names, and provide a warm farewell.
- Communication:
- Answer calls politely, guide callers, and relay messages accurately.
- Prepare and review written documents thoroughly.
- Working with Others:
- Support colleagues and maintain positive relationships.
- Promote teamwork and collective achievement of goals.
- Sales:
- Manage group/event requests, qualify RFPs, and update systems promptly.
- Coordinate room availability, bid proposals, and reservations.
- Negotiate effectively, conduct site inspections, and handle contract preparation.
- Data Management:
- Enter Opportunities accurately in systems and generate necessary reports.
- Maintain system efficiency and cleanliness as per instructions.
- Revenue Management:
- Apply rates strategically, promote upselling, and support sales teams.
Marriott International is an equal opportunity employer, fostering diversity and inclusivity. We uphold non-discrimination principles in accordance with applicable laws.
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