Reservations and Event Specialist - Amalfi, Italia - NH ITALIA SPA

NH ITALIA SPA

Azienda verificata

Amalfi, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.

Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated Anantara Convento di Amalfi Grand Hotel is a fine example of a sympathetically refurbished monument.

It scores just as highly when it comes to location. It's perched on top of an 80-meter cliff, with spectacular views of the Amalfi coast. But it's also only 5 minutes' walk from Amalfi's harbor and town center.
Completely renovated in 2023, almost all of our 52 rooms look directly out to sea.

The hotel has 2 first-class restaurants: the main restaurant, Dei Cappuccini, serves an Italian and Mediterranean inspired menu made up of gourmet dishes and The La Locanda della Canonica - Pizzeria by Gino the perfect choice for an informal lunch in a suggestive setting, enjoying tasting pizzas created by the famous, Neapolitan, pizza-master Gino Sorbillo.

There is also an infinity outdoor pool, a free panoramic gym and a SPA.
Anantara Convento di Amalfi Grand Hotel is the perfect wedding location with unique spaces such as the cloister, the private church and the panoramic terraces

RESERVATIONS AND EVENT SPECIALIST - ANANTARA CONVENTO DI AMALFI GRAND HOTEL:

As Reservations Officer you will directly support the Reservation Manager in driving the performance of the reservations team on property.

You will ensure that all SOP's are being adhered to.

You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members.

You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to.

You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems.

Further you will assist the Revenue Manager for driving up
- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.

In addition, it will have the task of supporting in the management of events to our Reservation manager, specifically the tasks will be:
Manage group and event bookings

Manage the relationship with the guest from the moment of the event confirmation until the collection of feedback post - event;
Support the Reservation and event manager in site inspections;
Contribute to the success of the events within the structure, ensuring the full satisfaction and well-being of guests with a view to ensuring excellent service in line with their personal and professional needs;
Oversee the administrative activity related to the realization of the event, including its billing;
Organizing the logistics of the event, coordinating all the departments involved (Front Office, F&B etc...).

Taking care of internal digital communication

Qualifications:

Have had experience in the role sought

Familiar with the hotel operations available technology and all distribution channels.

Understand the dynamics of regional & local market, local competitors and events of the destination.

Residence/domicile in Amalfi or nearby will considered a plus.