Application Support Specialist - Vimodrone, Italia - Eurofins Italy BioPharma Product Testing

Eurofins Italy BioPharma Product Testing

Azienda verificata

Vimodrone, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Company Description

Con 900 laboratori, circa dipendenti, oltre metodi analitici, una presenza diffusa in 61 paesi e un fatturato annuo di 6.7 BIL EUR, Eurofins è un gruppo internazionale leader nei servizi analitici conto terzi nei settori Farmaceutico, Alimentare, Ambientale e Consumer Products.

Eurofins nell'ottica di potenziare la sua divisione BioPharma, al fine di fornire valore a clienti di tutto il mondo, è alla continua ricerca di persone fortemente motivate e orientate al raggiungimento dei risultati che vogliano entrare a far parte di una realtà solida e dinamica.

Job Description:

Eurofins BioPharma Product Testing is looking for an Application Support Specialist - Open Lab and other GxP laboratory systems reporting to the IT Project Manager for his European Team. The resource will be based in Vimodrone (MI), but he/she will work for eurofins laboratory, all over Europe.

ROLES & RESPONSIBILITIES:

Provide support for P1 to P4 issues and escalate the same to other teams incl. the vendor until a resolution is obtained.
Actively participate and execute the required Business Continuity and Disaster Recovery tests.
Part take in incident, change and problem management among other ITIL services and complete reports in coordination with the Computer Systems Validation (CSV) team, Incident / Change (I/C) Management team and local lab QAs.
Research and test software updates / upgrades prior to installation to ensure compatibility with existing ones.
Provide technical consultation, training and guidance to the new and existing lab staff.
Participate in Eurofins Cloud Migration Project and support the labs during this phase.

Qualifications:

Associates Degree in Computer Science or equivalent degree.
GxP, Data integrity and ITIL certifications will be an added advantage.
Prior experience in supporting one or more of the GxP laboratory systems such as Open Lab, Empower, Chromeleon, Mass Hunter, Lab Solutions, Softmax Pro, OMNIS, Cary UV, Sievers Data Pro and others.
An analytical and troubleshooting mindset.
Will be considered a plus:_
Good working knowledge of ITIL services and Service Now.
Multilingual abilities to work across our European Laboratories.
Good communication skills (oral and written)
Excellent interpersonal and organizational skills.
Ability to work in a complex international environment.
Eager to learn and continuously develop personal and technical skills.

Additional Information

Possibility of Smart Working;
Flexible schedule;
Ticket Restaurant €8/day;
Professional development support.

To apply, it is necessary send a detailed Curriculum Vitae, specifying the authorization to process personal data. CVs without these requirements will not be considered.