Assistant F&b Manager- Melia Milano - Melia Hotels International

Melia Hotels International

Azienda verificata

Milano, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

_"The world is yours with Meliá"_

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless.

It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you.

Do you dare to be the owner of your professional career in an inspiring world?

MISSION:

Collaborates in the organisation and supervision of their staff's activities to guarantee the quality of the service offered to the customer in the hotel restaurants and bars in order to contribute to the achievement of their food and beverage ratios and economic and quality objectives, work environment and hotel operations.

Main Responsabilities:

Participate in ad hoc meetings to learn about the property's global situation
Participate in OS followup meetings to ensure the development of events in a timely manner
Ensure consistency in service and quality in procedures.
Ensure the knowledge of all the teams in charge of the procedures in the different outlets
Ensure the presentation and service format of the offer following the implementation standards.
Plan the work, distributing the tasks and shifts among the staff to provide quality customer service.
Responsible for the equipment and machinery of the bar; if required, reports breakdowns to the technical services department.
It is responsible for billing, performs cash audits, ensures the correct handling of cash and credit management.
They are uptodate regarding the offer of products in the market and the preparation of cocktails. Ensures that the preparation of beverages is done according to the recipe to preserve the uniformity in grammage, image and flavours.
Ensure the customer's experience and personalise their stay, anticipating their needs and exceeding their expectations.
Manage customer incidents, communicating the actions taken to the hotel's Guest Experience Department.
Be knowledgeable of the hotel's services and facilities as well as the entertainment programme, experiences and events, ensuring that the team has all the information to be able to promote them to guests.

What are we looking for?

Previous experience in the same role
Fluent in Italian and English
Ability to work in Team
Good communication skills
Passion for Service

Because belonging to the great Meliá family is being VIP
You will enjoy
My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

In addition, enjoy the
My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives.

Be as proud to belong to Meliá as we are of you

At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional.

From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you,
VIP **People.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company._

If you want to be "
Very Inspiring People", follow us on:

INSTAGRAM -
TWITTER -
LINKEDIN -
INDEED - **GLASSDOOR