Key Accounts Project Manager - Milano, Italia - Doctolib

Doctolib

Azienda verificata

Milano, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

What you'll do:

Doctolib is looking for a Key Accounts Project Manager to join our Hospitals Business Unit.

In this role, you will be in charge of implementing Doctolib solutions in hospitals, medical centers chains, healthcare groups and public accounts, while ensuring high satisfaction of our clients.

Your responsibilities include but are not limited to:

Set-up the project framework and governance with the client, defining the key objectives,KPIs and timeline;
Lead and/or participate in the project: prepare & animate project meetings, coordinate all the streams with the client, identify & solve potential roadblocks, followup the advancement vs objectives and timeline
Give recommendations to perfectly integrate Doctolib into the client's environment: audit the activities, propose new ways of organization integrating Doctolib, ensure perfect integration into their IT systems working closely with the Technical consultant on the project
Lead the change management inside the organization and ensure perfect usage: setup & lead internal communication / change management plan, plan & lead users trainings, support users during their first days of usage
Plan the future: identify opportunities to develop Doctolib inside the client (new users, new services.), ensure users are autonomous and that the right governance is in place, plan passover with the Key Account Performance Manager

Who you are:

If you don't meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply

You could be our next team mate if you:

University education
Master Degree is highly desirable;
You have experience in client facing project roles in the Healthcare industry;
You are comfortable with SAAS technologies or you have a keen interest in tech;
You are organized, autonomous, and show the ability to adapt;
You are customer obsessed and you have positive mindset.

Now, it would be fantastic if you:

You like to listen, understand and solve problems;
You know how to convince and be tenacious and you express yourself perfectly in writing and orally. You should be highly proficient in Italian and advanced in English;
You are excited by our mission, you want to improve access to healthcare through technology;

What we offer:

A 3month dedicated onboarding program the Doctolib Academy
A stockoption program for each Doctoliber
Montlhy Transportation Cost covered by Doctolib
Fit-Prime Subscription
A mental health and wellbeing offer in partnership with
The Doctolib Parent Care Program, including extended parental leave, meetups and inspiring conferences
Ticket Restaurant
Continuous training programs on all key competencies (English, soft skills, expertise)
Highquality office spaces supporting collaboration, health and wellbeing
A support for relocation in case of international mobilities and new joiners arriving to Italy from another country
Team building & Company events (Doctoberfest, Kids day,)

About the flexible office policy at Doctolib
We provide 2 working modes, depending on your team set up.

Hybrid: you work 2 to 3 days per week from the office
Officebased: you always work from the office

The interview process:

Talent Acquisition
Case Study Interview
Final Interview

Job details

Permanent position
Full Time

Milan

Hybrid Solution
Start date: Q2 2023
At Doctolib, we believe in improving access to healthcare for everyone regardless of where you come from, what you look like.

This translates into our recruitment process:
Doctolib is an equal opportunity employer. We don't just accept diversity at Doctolib, we respect and celebrate it_