Back Office - Milano, Italia - Tailor&Fox Srl
Descrizione
Our client is an Italian multinational company leader informulating and manufacturing high-end chemical raw material.
Customers are major Italian and foreign industrial companies.
For the upgrading of the
Sales Department, we are seeking:
BACK OFFICE & CUSTOMER CARE
Posizione:
Main activities and responsibilities
- Entering orders;
- Follow up on the status of deliveries in close collaboration with the logistics department;
- Responding to customer enquiries regarding delivery times and order status and consequent invoicing;
- Problem solving with regard to supply/delivery issues;
- Constantly liaising with the Italian Sales Network to communicate the status of orders and manage urgencies;
- Managing After-Sales, helping customers with their requests for private customers and realising customised offers for B2B;
- Reporting activities (Excel).
Requisiti:
The ideal Resource has at least 2 / 5 years' experience in a similar role or as Inside Sales, in medium-sized and international companies.
Requirements:
- Good knowledge of MS Office.
- Advanced knowledge of the
English language (B - C1)
- Experience in CRM / Sales Back Office management systems will be considered a plus.
Altre informazioni:
Place of work:
Milan centre - P.za Cinque Giornate area - MM Tricolore
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