Kering Eyewear Sales Support Specialist - Milano, Italia - Groupe Kering
Descrizione
Summary
JKering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique 'ensemble' of powerful brands.
Luxury and Sport & Lifestyle.
Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.
Job Description:
- Your opportunity_
Managing the order to cash flow of the allocated customer portfolio in a timely and accurate fashion for the Italian markets.
Ensuring compliance with sales business policies.
- How you will contribute_
- Managing customer master data ensuring timely maintenance, accuracy, completeness and integrity of all information
- Managing order flow from order acquisition to order entry in compliance with agreed trade terms
- Managing delivery flow by liaising directly with planning, logistics and customer whilst acting as first point of contact in the event of any query/issue
- Managing backorders ensuring a clean sheet
- Managing goods returns in compliance with agreed trade terms
- Acting as customer's first point of contact in case of commercial, logistics, product claims
- Showing active participation in both organisational preparation and execution by supporting with the facilitation of Sales events such as Buying Days Collection presentations, Logistics of customer's onsite trainings and customer's visits, etc.
- Issuing sales/customerrelated reporting to the benefit of both sales team and customer
- Implementing and enhancing customer servicerelated procedures, processes and systems
- Participating to ad hoc salesrelated activities and/or projects
- Who you are_
- University Degree
- Fashion industry background
- Proven customer facing experience
- Sales experience within a controlled environment of advantage
- Experience with SAP implementation of advantage
- Good business knowledge of ordertocash flows
- Good knowledge of sales principles and methods
- Good working knowledge of Office Pack (Excel, Power Point, Word)
- Team player
- Customeroriented
- Problem solving
- Negotiationoriented
- Focus on results
- Selfmotivated
- Passion and enthusiasm
- Curiosity and innovation
- Clear and open communication
- Trustworthy
- Why work with us?_
This is a fabulous opportunity to join the Kering Eyewear adventure and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow.
Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Job TypeRegular
Start Date
Schedule
Full time
Organization
KERING EYEWEAR S.P.A.
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