Carlos Alvarez

Experienced professional passionate about making impactful collaboration with teams to optimize business processes with over 5 years of experience in customer service relationships, order management, and back-office support. Currently pursuing a Master in the Graduate School of Management of Politecnico di Milano in Marketing Management. I specialize in enhancing efficiency and operational effectiveness by leveraging tools to optimize internal processes, ensuring seamless internal processes leading internal and external customer satisfaction. Adept at problem-solving, time management, and proactive collaboration with sales teams and external partners to drive operational excellence.

Experienced professional passionate about making impactful collaboration with teams to optimize business processes with over 5 years of experience in customer service relationships, order management, and back-office support. Currently pursuing a Master in the Graduate School of Management of Politecnico di Milano in Marketing Management. I specialize in enhancing efficiency and operational effectiveness by leveraging tools to optimize internal processes, ensuring seamless internal processes leading internal and external customer satisfaction. Adept at problem-solving, time management, and proactive collaboration with sales teams and external partners to drive operational excellence.

International Master In Marketing Management – Omnichannel and Consumer Analytics 2024 - 2025
Politecnico di Milano Graduate School of Management
Bachelor’s Degree in Logistics and Production Management 2013 - 2019
Universidad del Rosario, Bogotá, Colombia