Claudia Coloru

Head of Sales&Account

As Director of the Sales&Account Department, I have taken on the responsibility of leading the sales team and ensuring effective management of customer relationships worldwide.  My responsibilities include:

Department Management:

• Managing a team of 6.
• Fostering a collaborative and supportive work environment.
• Providing direction to help achieve department and company goals.
• Encouraging professional development among team members.

Strategic Leadership

• Developing and implementing growth strategies.
• Ensuring high performance and a collaborative culture within the department.
• Defining goals and action plans aligned with company objectives.

Performance Monitoring

• Constantly monitoring performance metrics for the Sales&Account Department.
• Analyzing data to identify trends and areas for improvement.
• Taking corrective actions and implementing innovative initiatives to maximize results.

Interdepartmental Collaboration

• Working collaboratively with other company departments.
• Achieving integrated project management and effective communication.

Account Manager

• Managing the client portfolio.
• Working closely with clients to identify their specific needs and objectives.
• Offering personalized solutions to maximize their presence and the quality of service they receive.
• Providing strategic advice on optimizing job listings within our SERP.
• Ensuring that clients are satisfied with the service provided.
• Providing timely support to resolve any issues.
• Maintaining regular communication with clients.

Sales Specialist

• Research and identify qualified prospects with potential for conversion into actual clients.
• Customize sales strategies and adapt proposals to meet the clients' needs, demonstrating the value and benefits our services can offer.
• Actively search for key contacts and utilize professional networking. Provide detailed communications and handle objections.
• Negotiate advantageous agreements for both parties. Collaborate with the legal/administrative team to manage contracts.
• Utilize CRM to maintain an accurate database and track sales activities. Monitor progress and track key performance indicators (KPIs).

Marketing specialist

• Management of advertising campaigns on Facebook, including the creation and optimization of advertisements, defining the target audience, and monitoring campaign performance.
• Generating detailed reports on ROAS (Return On Advertising Spend) and achieved results.
• Utilizing analytical tools to monitor key metrics and evaluate various ad variants to optimize campaign performance.
• Developing a strong foundation in digital marketing and skills in managing and optimizing social media advertising campaigns to achieve business target.

• Bachelor's Degree in Languages for Language Mediation
  University of Cagliari (IT)
• High School Diploma (Classical Studies).                                                                                                                                        G.Asproni High School in Nuoro (IT)

Networking activities

Tech Jobs Fair: October 13, 2018 Pisa

IAB Forum: November 12-13, 2018 Milan

Tech Jobs Fair: October 12, 2019 Pisa

Formula Coach: November 22, 2022 Bologna

WMF ( Web Marketing Festival): June 16-17-18, 2022 Rimini

RecBuzz Conference: September 13-14, 2022 Amsterdam

Job Boards Connect: October 12, 2022 London

Formula Coach: November 2022, Livorno

RecBuzz Conference: April 20-21, 2023 Berlin

Job Boards Connect: May 11, 2023 London