Claudia Coloru

Sales professional with a proven track record in achieving targets, building customer relationships, and managing the sales cycle.

I have established long-term relationships with key international partners, ensuring customer satisfaction, consistent sales growth, and effective internal team management. I'm specialized in identifying business opportunities, expanding market presence, and devising strategies to increase revenue.

My experience also includes directing a Sales&Account Department so I have taken on the responsibility of leading a Sales&Account team and ensuring effective management of customer relationships worldwide.

These experiences have enriched me personally and allowed me to acquire a wide range of transferable skills that have proven valuable in my current professional journey

Head of Sales&Account

As Director of the Sales&Account Department, I have taken on the responsibility of leading the sales team and ensuring effective management of customer relationships worldwide.  My responsibilities include:

Department Management:

• Managing a team of 6.
• Fostering a collaborative and supportive work environment.
• Providing direction to help achieve department and company goals.
• Encouraging professional development among team members.

Strategic Leadership

• Developing and implementing growth strategies.
• Ensuring high performance and a collaborative culture within the department.
• Defining goals and action plans aligned with company objectives.

Performance Monitoring

• Constantly monitoring performance metrics for the Sales&Account Department.
• Analyzing data to identify trends and areas for improvement.
• Taking corrective actions and implementing innovative initiatives to maximize results.

Interdepartmental Collaboration

• Working collaboratively with other company departments.
• Achieving integrated project management and effective communication.

Account Manager

• Managing the client portfolio.
• Working closely with clients to identify their specific needs and objectives.
• Offering personalized solutions to maximize their presence and the quality of service they receive.
• Providing strategic advice on optimizing job listings within our SERP.
• Ensuring that clients are satisfied with the service provided.
• Providing timely support to resolve any issues.
• Maintaining regular communication with clients.

Sales Specialist

• Research and identify qualified prospects with potential for conversion into actual clients.
• Customize sales strategies and adapt proposals to meet the clients' needs, demonstrating the value and benefits our services can offer.
• Actively search for key contacts and utilize professional networking. Provide detailed communications and handle objections.
• Negotiate advantageous agreements for both parties. Collaborate with the legal/administrative team to manage contracts.
• Utilize CRM to maintain an accurate database and track sales activities. Monitor progress and track key performance indicators (KPIs).

Marketing specialist

• Management of advertising campaigns on Facebook, including the creation and optimization of advertisements, defining the target audience, and monitoring campaign performance.
• Generating detailed reports on ROAS (Return On Advertising Spend) and achieved results.
• Utilizing analytical tools to monitor key metrics and evaluate various ad variants to optimize campaign performance.
• Developing a strong foundation in digital marketing and skills in managing and optimizing social media advertising campaigns to achieve business target.

• Bachelor's Degree in Languages for Language Mediation
  University of Cagliari (IT)
• High School Diploma (Classical Studies).                                                                                                                                        G.Asproni High School in Nuoro (IT)

Networking activities

Tech Jobs Fair: October 13, 2018 Pisa

IAB Forum: November 12-13, 2018 Milan

Tech Jobs Fair: October 12, 2019 Pisa

Formula Coach: November 22, 2022 Bologna

WMF ( Web Marketing Festival): June 16-17-18, 2022 Rimini

RecBuzz Conference: September 13-14, 2022 Amsterdam

Job Boards Connect: October 12, 2022 London

Formula Coach: November 2022, Livorno

RecBuzz Conference: April 20-21, 2023 Berlin

Job Boards Connect: May 11, 2023 London