Elena Facoetti

With a strong background in communication and problem-solving, I am confident in my ability to provide exceptional service and support to your clients.

I consistently handled high volumes of customer inquiries, resolved issues efficiently, and maintained a positive and empathetic approach throughout. I take pride in turning challenges into opportunities to build customer trust and loyalty. My ability to stay calm under pressure, combined with a sincere passion for helping others, makes me a reliable member of any service team.

I would like to work for a company that put customer experience at the heart of your business.

Clear, empathetic verbal and written interaction with clients.

Ability to quickly identify issues and resolve them efficiently.

Handling multiple customer inquiries without sacrificing quality.

Remaining calm and professional, even under pressure.

Understanding customer needs and responding appropriately.

Managing customer interactions and data

Providing support through various communication channels

Keeping accurate customer records

Understanding and caring about the customer’s perspective

Collaborating effectively with colleagues to improve service

Quickly adjusting to changing processes or customer expectations

I attended the Bachelor's program in Management Engineering. Although the degree was not completed, the experience provided a solid foundation in analytical thinking, operations management, and organizational strategy.