Fatima Rexhepi

Hardworking and organized person who is able to multi task. 

I have a strong background as a receptionist and an internship in digital marketing assistant. I enjoy helping people and giving them support. 

My communication skills are very good and I have always had dealings will all level of people which does not phase me. 

I am self-motivated and enthusiastic towards my work, and enjoy working as part of a team as well as on my own initiative. I have a strong work ethic and desire to succeed, I like keep learning new skills which will benefit my company and enable me to do more in my role.

May 2022- October 2022: Receptionist, Sidari Beach Hotel, Corfu, Greece. (Summer job).

• Greeted customers and visitors in person and via telephone calls. 
• Creating a positive experience for guests from check in to check out. 
• Manage the reservation system and perform bookings, cancellations and reservation amendment.

April 2021-May 2022: Au pair in Ireland. 

• Responsible for taking care of two children. 
• Prioritize the safety of the children and helps to bring balance to the home in a loving and nurturing manner.   
• Assist with homework activities and maintain an organized schedule

September 2017 – April 2021: Receptionist, Youcan fitness centre, Milan, Italy. 

• Provided excellent customer service by promptly answering and directing all incoming calls, reducing call waiting time.
•  Ordered and distributed office supplies. 
• Performed a variety of general admin tasks including handling cash and credit payments. 
• Logged in and filled incoming documents and client information. 
• Scheduled medical appointments and managed the fitness calendar.

January 2019 – March 2019 – Sales&Marketing Assistant Internship, CoWellness start up, Milan, Italy. 

• Assisted in the creation of social media marketing campaign to promote special events. 
• Supporting directors in helping review customer account balances for accuracy. 
• Boosting website traffic and launching advertisements with Google AdWords.

2019: Part-time Master in Digital Marketing – Job Farm Academy, Milan, Italy. 

• Modules studied in: Social Media Marketing, Blogging, Digital PR, Digital Advertising, Mobile Marketing, E- commerce, SEO, SEM, E- mail marketing, WordPress, Google ads, Google analytics.

2019: Diploma in Fitness Personal Training- SNPT, Milan, Italy.

2017: Bachelor Degree in Linguistic and Cultural Mediation – University of Macerata, Italy. 

Languages: English and Russian.

2013: High School Scientific Diploma. 

Scientific High School “Benedetto Rosetti”, San Benedetto del Tronto, Italy.