Livia Palmieri

I have accrued twenty-seven years of experience in all aspects of customer service and all travel and tourism fields.
I worked in six different countries and migrated to Australia in 2000 from Europe.
I am a native Italian and English speaker.
I have full knowledge of GDS systems Amadeus, Sabre, and Galileo, Axres and can adapt quickly to the latest travel technology apps and systems applicable in the ever-evolving tourism and travel field.
I am adaptable, resilient, and love challenges.
I created my shuttle company in 2016 to supply the gap in demand for niche transport from main Queensland airports to the Clarence Valley where I sat on the tourism board for 3 months as a volunteer.
I have completed a post-graduate certificate in marketing and branding in 2019 at Griffith University.
I am passionate about small to medium size businesses as I believe they are pivotal in strengthening the economy and equity of a nation.
I love telling and listening to stories about the birth of a brand, my grandfather Luigi Palmieri created a food factory in Italy after post second world war and he made his success by working hard and having family cohesion.
I am also self-disciplined, and versatile and can work within a team or independently.

Esperienza trentennale in tutti gli aspetti di servizio clienti dalla vendita al follow up  nei settori viaggi, turismo e scuole di lingua. Insegnante di Italiano ed Inglese Anglofona con piena padronanza delle due lingue. Possiedo una specializzazionne post laurea in Marketing conseguita in presso l’universita’ Griffith di Brisbane Australia il Paese dove ho vissuto per molti anni. Sono disponibile immediatamente per servizio traduzione e assistenza dall’Italiano all’Inglese e viceversa e nel settore ufficio esteri di aziende oppure come insegnante in contesti di  scuole private che offrono corsi della lingua Italiana e Inglese come formazione professionale.  Ho lavorato per molti anni in contesti di squadre multilingue e multiculturali e posso eseguire compiti sia in maniera autonoma sia sotto supervisione.

SOFTWARE

Word, Excel, Amadeus, Sabre, Galileo,Outlook, Tramada, Client, Soft Phone, Gmail,Citrix Workspace,Serko,Teams.

LINGUE

Inglese   Madrelingua

Italiano  Madrelingua

Francese Intermedio

Certificato di Post Laurea in Marketing e Branding

Diploma di viaggi e turismo

Utilizzo Amadeus Sabre Galileo