veronica campagnoli

I consider myself a professional who loves what she does, vocation of service, with extensive experience in Hospitality and Luxury Tourism, Reservation Management, Telephone Service, Billing and Customer Service, Flexibility and Ability to work as part of a team. 
I have had work and personal internships where I was able to gain experience working in national and international environments, in order to improve the stays and experiences of customers. 
Knowledge of languages such as: ENGLISH intermediate level with confidence, basic ITALIAN, by family, with which parlo un po' of the language and a little of FRENCH, in order to make passengers feel comfortable with a kind word or phrase in their language. 
Knowledge of pc suitable for office, tourism and hotel (AMADEUS and WINPAXS reservation systems).

Front Desk staff, Hotel Receptionist / Pinares Suite, SPA & Convention Center. November 2016 - August 2023
Personalized tourism advice and telephone assistance
Booking management
Billing
Problem solving

Tourism Consulting - Sales / Maguitur S.A. March 2012 - September 2012.
Sales Manager
National, Regional and International Tourism Advisory Services
Billing

Tourism Consulting - Sales / Proyectur Viajes S.A. Dicember 2010 - February 2012
Tourism Advisory - Sales
Sales Manager, National, Regional and International TourismAdvisory Services
Billing

EE.UU. WORK AND TRAVEL INTERNSHIP PROGRAM / The Little Nell Hotel - Aspen Skiing CO. November 2009 - November 2010
Food And Beverage Attendant
Housekeeping Room Attendant

Tourism Consulting / Villa Carlos Paz Tourism Secretary. November 2008 - Mach 2009
Tourist Advice to visitors arriving in the city
Customer service
Attention in English

Bachelor Degree in Tourism: Provincial University of Córdoba, Argentina (2017)

Hospitality Managment Course: Mariano Moreno School of Tourism, Argentina (2012)

Tour Guide and Tourism Technician: Mariano Moreno School of Tourism, Argentina (2008)

languages: English, intermediate level writen and spoken / Italian basic level writen and spoken