Customer Technical Support Specialist ITALY - Vimodrone - Beckman Coulter - Diagnostics

    Beckman Coulter - Diagnostics
    Beckman Coulter - Diagnostics Vimodrone

    2 giorni fa

    A tempo pieno
    Descrizione

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.

    At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

    Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. 

    The Customer Technical Support Specialist for Beckman Coulter Diagnostics is responsible for providing exceptional support and assistance to our customers, ensuring they receive timely and accurate resolutions to their inquiries and technical issues. This role requires strong communication skills, technical knowledge, and the ability to work effectively under pressure.

    At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

    This position is part of the Customer Care Organization and is based full-time onsite at our office in Cassina de Pecchi, Italy

    You will be a part of the CTS & Coordination European Team and report to the Manager Customer Technical Support and Coordination responsible for overseeing and managing the call centre and dispatching operations, ensuring efficient and effective communication between our technical support team and customers. If you thrive in a fast paced, customer centric role and want to work to build a world-class service organization—read on.

    In this role, you will have the opportunity to:

    • Diagnose and resolve technical issues by guiding customers through step-by-step solutions utilizing own knowledge and other established processes and tools.

    • Participate in ongoing training and development programs to enhance product knowledge and customer service skills.

    • Build and maintain strong relationships with customers by providing exceptional service and follow-up.

    • Accurately document customer interactions, issues, and resolutions in the company's service management systems adhering to quality compliance standards.

    The essential requirements of the job include:

    • High school diploma or equivalent; a degree in Life Sciences, Biomedical Engineering, or a related field is preferred.

    • Minimum of 2 years of experience in a customer support or technical support role, preferably within the diagnostics or healthcare industry.

    • Exceptional communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and other stakeholders, fluent both Italian and English. Additional European languages will be advantageous.

    • Ability to travel 15% travel, overnight, within territory or locations

    It would be a plus if you also possess previous experience in:

    • Experience in the healthcare industry with multiple examples of successfully leading complex technical projects and teams with the ability to work independently and part of a team

    • Ability to "think out of the box" and express creative thinking and innovative ideas.

    Working Conditions: 

    • This role is based On site.

    At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

    #LI-Onsite

    Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

    For more information, visit

  • Lavorare in azienda

    IT Specialist, Italy

    Solo per membri registrati

    This is an exciting startup phase in Southern Europe where Changan Europe is expanding into the market. · As IT Specialist you will play a key role in implementing maintaining and optimizing IT systems in Italy. · ...

    Milan, Lombardy

    1 mese fa

  • Lavorare in azienda

    Senior IT Specialist, Italy

    Solo per membri registrati

    Join Changan Europe – Drive the Future of Mobility ... while having fun too · At Changan Europe, we are shaping the next chapter of automotive innovation. · As one of China's leading automotive brands, Changan is expanding into Europe with a bold vision: delivering cutting-edge t ...

    Milan

    1 settimana fa

  • Lavorare in azienda

    Senior IT Specialist, Italy

    Solo per membri registrati

    This role involves implementing,maintaining,and optimizing IT systems in Italy.Working closely with the Southern Europe IT Manager and global teams,you'll act as the technical bridge between local operations and HQ. ...

    Milan

    1 mese fa

  • Lavorare in azienda

    eCommerce Specialist Italy

    Solo per membri registrati

    INABA Foods Europe · Step Into a Story That Began 200 Years Ago · Two centuries ago in Japan, the Inaba family began a journey rooted in craftsmanship, quality, and a simple belief: food should bring joy. What started as a family business grew into a beloved household name — and ...

    Milan

    1 settimana fa

  • Lavorare in azienda

    Compute Specialist Italy

    Solo per membri registrati

    This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. · Responsible for creating and driving their sales pipeline. · Maintains knowledge of competitors in account to strategically position the company's produ ...

    Milan, Lombardy

    1 settimana fa

  • Lavorare in azienda

    Compute Specialist Italy

    Solo per membri registrati

    This role has been designed as Hybrid. You will work on average 2 days per week from an HPE office.The Sales Specialist will create and drive their sales pipeline. They will maintain knowledge of competitors in account to strategically position the company's products and services ...

    Milan, Milano, Italy

    1 settimana fa

  • Lavorare in azienda

    Compute Specialist Italy

    Solo per membri registrati

    This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. · We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional ...

    Milan A tempo pieno

    2 settimane fa

  • Lavorare in azienda

    Compute Specialist Italy

    Solo per membri registrati

    We help companies connect, protect, analyze and act on their data and applications wherever they live from edge to cloud so they can turn insights into outcomes at the speed required to thrive in today’s complex world. · This role has been designed as 'Hybrid' with an expectation ...

    Milan

    1 settimana fa

  • Lavorare in azienda

    Marketing Specialist Italy

    Solo per membri registrati

    You will play a crucial role in realizing our growth ambitions in Italy. Together with the Country Marketing Manager New Markets, you are the driving force behind the planning, implementation and execution of the overall Italian marketing strategy and execution. · You'll build ca ...

    Milan

    2 settimane fa

  • Lavorare in azienda

    Customer IT Technical Support Specialist ITALY

    Beckman Coulter - Diagnostics

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look. · At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be suppor ...

    Vimodrone 35.000 € - 50.000 € (EUR) all'anno A tempo pieno

    2 giorni fa

  • Lavorare in azienda

    Pricing Specialist – Italy

    Solo per membri registrati

    +Join Forto's Pricing Desk Europe Team as a Pricing Specialist for the Italian market. · +Handle spot RFQs tenders · Negotiate with Sales carriers partners to secure competitive rates · Analyze data dashboards to drive decisions ensure scalable sustainable pricing processes ...

    Milan, Lombardy

    1 settimana fa

  • Lavorare in azienda

    Compliance Specialist, Italy

    Solo per membri registrati

    We are a community of visionary innovators dedicated to providing pioneering software and consultancy services to financial institutions trading firms central banks governments and corporations around the world. · Monitor regulatory provisions of potential impact for products and ...

    Milan, Lombardy

    1 mese fa

  • Lavorare in azienda

    Marketing Specialist Italy

    Solo per membri registrati

    You will play a crucial role in realizing our growth ambitions in Italy. · This role is designed to grow with you. · As BauWatch scales in Italy,we aim to evolve this position into a dedicated Country Marketing Manager role. · ...

    Milan

    2 settimane fa

  • Lavorare in azienda

    Pricing Specialist – Italy

    Solo per membri registrati

    Join Fortos Pricing Desk Europe Team as a Pricing Specialist for the Italian market and drive profit volume growth and customer satisfaction for our Sea Freight products. · ...

    Milan

    1 settimana fa

  • Lavorare in azienda

    Marketing Specialist Italy

    Solo per membri registrati

    You will play a crucial role in realizing our growth ambitions in Italy. Together with the Country Marketing Manager New Markets, you are the driving force behind the planning, implementation and execution of the overall Italian marketing strategy and execution. · Translate the g ...

    Milan, Lombardy

    1 settimana fa

  • Lavorare in azienda

    Marketing Specialist Italy

    Solo per membri registrati

    You will play a crucial role in realizing our growth ambitions in Italy. Together with the Country Marketing Manager New Markets, you are the driving force behind the planning, implementation and execution of the overall Italian marketing strategy and execution. · ...

    Milan, Lombardy

    1 settimana fa

  • Lavorare in azienda

    Customer Technical Support Specialist ITALY

    Beckman Coulter - Diagnostics

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look. · At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be suppor ...

    Cologno Monzese A tempo pieno

    2 giorni fa

  • Lavorare in azienda

    Customer IT Technical Support Specialist ITALY

    Beckman Coulter - Diagnostics

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look. · At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be suppor ...

    Cologno Monzese 40.000 € - 65.000 € (EUR) all'anno A tempo pieno

    2 giorni fa

  • Lavorare in azienda

    Multiomics Sales Specialist – Italy

    Solo per membri registrati

    We are seeking a dynamic results-driven Multiomics Specialist to join our innovative team.At Illumina we are expanding access to genomic technology to realize health equity for billions of people around the world. · ...

    Milan

    1 mese fa

  • Lavorare in azienda

    Finance and Control Specialist for Italy

    Solo per membri registrati

    Job summary: Excited to grow your career?BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. · ...

    Milan A tempo pieno

    1 mese fa

Lavori
>
Vimodrone