Key Account Manager Dental - Bergamo - Straumann Group

    Straumann Group
    Straumann Group Bergamo

    7 ore fa

    Descrizione

    We are Straumann. United for global excellence in dentistry.

    The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. The group unites global and international brands that stand for excellence, innovation, and quality, including Straumann, Neodent, Medentika, ClearCorrect and other fully or partly owned companies and partners.

    We empower our employees to perform and make an impact, to question the status quo, to drive change, to stay ahead of the competition. From the first Dental Implant in 1974 to the latest Digital Solution – we do things differently than others.

    We deliver innovation based on evidence. This is part of our employer culture as well as an exceptional team spirit that truly encourages diversity and a powerful "can-do" attitude.

    #WeChangeDentistry every day. Be part of it.

    Position Summary


    The KAM is a critical role designed to accelerate our ambitious growth objectives within the Italian market. This dynamic position requires an entrepreneurial mindset and the agility to adapt strategies in response to evolving market conditions. You will be at the forefront of driving sustainable growth in a highly competitive environment, with clear visibility of your impact on business performance.

    This is a unique opportunity to shape and influence strategic growth initiatives while working across territories, regions and brands. Success in this role will require a blend of strategic thinking, stakeholder management, and strong commercial execution.

    Strategic Growth Leadership

    • Identify, engage, and cultivate relationships with high‑potential growth opportunities, including clinician groups, institutions, and key stakeholders.
    • Lead the development and oversee the execution of tailored growth strategies to be implemented by Territory Managers (TMs), ensuring alignment with broader organisational goals.
    • For smaller accounts, co‑create strategic growth plans with selected customers where coordination is required across multiple sites.
    • If collaboration on an Enterprise Solutions account is required, support the KAM by contributing to the strategic approach and taking ownership of coordinating tactical execution across sites and territories with a robust feedback loop to the KAM and customer.
    • Work closely with RSMs to ensure they are aware of the strategic account growth plans and can support the TMs with coaching and development during execution in the field.
    • Partner with all departments and internal functions, to ensure coordinated execution across functions in line with our business goals.

    Project Initiatives

    • Design and implement ways of working for multi‑site accounts, ensuring alignment and collaboration across multiple TMs, RSMs, and KAMs where applicable.
    • Explore opportunities to integrate digital solutions into targeted accounts to enhance value and broaden portfolio adoption.

    General Responsibilities

    • Adhere to and promote all company safety policies, practices, and procedures.
    • Uphold business ethics and compliance standards, ensuring consistent application across all activities.
    • Carry out additional duties as assigned to support team and business goals.

    Candidate Profile: Attributes for Success

    • Exceptional communication and interpersonal skills, with a proven ability to influence and present effectively at senior levels.
    • Strong customer focus with a passion for delivering excellent service and support.
    • Comfortable working independently and collaboratively within a matrix organisation.
    • Entrepreneurial, resilient, and proactive, with a strong sense of ownership.
    • Demonstrates learning agility, curiosity, and a willingness to share knowledge.

    Qualifications And Requirements

    • Minimum 5 years of successful sales experience in the implant sector (essential).
    • Previous line management experience is desirable. Solid understanding of digital workflows in dental practices.
    • Proficiency in Microsoft Office and general computer literacy.

    At Straumann, we are committed to fostering an inclusive workplace that values and respects diversity in all its forms. We embrace and celebrate individual differences — including gender, ethnicity, sexual orientation, religion, abilities, and any other characteristic that makes each of us unique. All employment opportunities are open to qualified candidates, and we do not discriminate on any grounds, in full compliance with applicable laws and regulations.


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