Greek Beauty Advisor Expert - Milan, Italia - Majorel Iberia
Descrizione
Majorel is now Teleperformance.Together, we can further refine our digital service offerings to help the world's leading brands operate with greater agility and adaptability to master their future.
A core Teleperformance commitment is to position top talent for success in this new chapter.We believe that it's the people who make both companies genuinely exceptional and the combined organization will offer significant career development opportunities all around the world.
Are you ready to explore a whole new world of vast opportunities? We're glad to meet you.Apply today For an important partner in the cosmetics industry, L'Oréal Group, we are looking for brilliant resources to be included as Skincare Beauty Advisors.
The ideal candidate has a strong orientation towards the achievement of objectives, excellent interpersonal skills and shows a propensity to manage telephone contact.
Job ResposibilitiesMain activities:
Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner.
Job RequirementsYour profile must have:
Cosmetology backgroundCosmetics and Luxury sensitivityExcellent communication skills, empathy & high focus on customer satisfactionCustomer orientation, problem solving skills, teamworkNative language skills in Greek or at least C1 level knowledgeEnglish knowledge at least B2 (written, spoken and read)Good IT skills - required competence and speed in the use of tools to report interactionsAvailability to work on shiftsInterest in digital and social media Nice to havePrevious experience in Customer ServiceItalian nice to have Job OfferCompetitive salary and benefitsFlexible shift systemStable multinational company with an international and diverse environmentPossibility of internal growthWork/live in Milan, one of the world fashion cities and gateway to one of the most beautiful countries in the worldConvenient work location with excellent public transport connectionsRemote working according to project needs; it is mandatory to be within 100 km from our office in Milan while working from homeFeel Good Program to create a better work environment for our people and focus on their wellbeing and engagement If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multi-cultural city center environment.