Multilingual Marketing Customer Support Specialist - Bologna
1 settimana fa
Job summary
We are hiring Marketing Customer Support Specialists to support advertisers using digital advertising products. This role is ideal for professionals who combine paid advertising expertise with a strong customer service mindset, operating in a structured, KPI-driven environment.Responsibilities
- Support advertisers running paid digital advertising campaigns
- Handle end-to-end product troubleshooting via email and chat
- Assist with campaign setup, optimization, and performance inquiries
- Collaborate with internal Product Operations and Engineering teams
- Educate advertisers on product features and common issue types in partnership with internal specialists
Descrizione del lavoro
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