Regional Technical Support - Roma, Italia - Mindray
Descrizione
**Regional Technical Support- IVD Clinical Application Specialist, EU**
Location: Rome/Milan, Italy
Focusing on Italian market, covering European countries.
_Highly Competitive Salary + Excellent Benefits + Career Enhancement_
An exciting opportunity is now available for an expert to support the growth of our IVD business in this dedicated segment. You will be highly results driven,
commercially focused, ensuring the local team is providing the best services
Founded in 1991, Mindray is a leading global provider of medical devices and solutions.
Firmly committed to our mission to "advance medical technologies to make healthcare more accessible", we are dedicated to innovation in the fields of Patient
Monitoring & Life Support, In-Vitro Diagnostics, Medical Imaging Systems and Orthopaedics, amongst others. Mindray possesses a sound global R&D, marketing
and service network. Inspired by our customers' needs, we adopt advanced technologies and transform them into accessible innovations that bring healthcare within
reach across the world.
While improving quality of care, we help reduce its cost, making it more accessible to a larger part of humanity.
healthcare facilities in over 190 countries and regions.
Your responsibilities:
- Supporting the first unit installation of new product in regions and ensure the local team could provide good services and collect the problems or requirements properly after installation.
- Selfdeveloping the training materials and provide the qualified training program to internal, distributors and end users as a trainer, and help department to develop internal trainers for the further education events.
What are we looking for in you?
- More than 5years work experience in clinical laboratory with good operational skills in IVD products, such as Biochemistry, Immunoassay and Hematology analyzers.
- Graduate/Post-Graduate, major in Medical Laboratory Technology or related.
- Experience in delivering technical trainings of IVD products.
- Experience in onsite technical support, such as troubleshooting.
- Good in both written and spoken English with fluent Italian.
- Being familiar with Computer and Office Software ( Word, Excel and PPT).
- Customer orientation, with good interpersonal and communication skills.
- Perfect organization skills; ability to function independently with minimum supervision.
- Enthusiasm together with a cando attitude.
- Willingness to be in a fieldbased role, supporting customers and travelling is required to perform the role.
What's in it for you?
What a team to join We are high profile within the business, well regarded and have superb leadership within the team.
Mindray Europe, as part of the global Mindray business, offers a wide selection of bespoke benefits dependent on your location, along with a competitive compensation package and a commitment to a long-term working relationship.
- Our goal is to continuously improve and sustain an inclusive culture in which diversity provides deeper customer insights and creates a competitive advantage in the markets we serve. By attracting, developing, and engaging the best team of diverse, empowered associates, we help build success for ourselves and our customers._
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