Specialist - Milano, Italia - iziwork

iziwork

Azienda verificata

Milano, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Iziwork: Work Simplified

Position Description:

Manage a specific floor within the store corresponding to one or more of the 4 product categories present in the store (makeup, skincare, perfume, Sephora brand).
Act as a liaison between the Store Manager and the team of Beauty Advisors.
Support the Store Manager in daily activities, actively contributing to the store's commercial and HR strategy.
Monitor team performance (KPIs and achievement of personal and store targets) and motivate them to achieve results.
Oversee customer service to ensure it aligns with Sephora guidelines.
Ensure department targets are met (budget and targets achievement).
Coordinate commercial and organizational activities (promotions, events, new product launches, CRM campaigns).
Analyze customer behavior-related KPIs (footfall, average receipt amount, items per receipt).
Manage stock and ensure correct levels and product replenishment; provide training for junior team members in their growth path.

Schedule: Full-time, 40 hours per week, Monday to Sunday with one rotating day off.

Contract: Permanent

Annual Bonus: Upon achieving goals + access to Sephora Italia's benefits and welfare package.

Compensation and Benefits:

Compensation: €€ per year
40 hours per week

Prerequisites:

3-4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder) preferably in dynamic multinational retail environments.
Knowledge of key commerce KPIs, budget management, analytical skills, and periodic reporting activities.
Agility, dynamism, and problem-solving skills.
Strong results orientation.
High aptitude for team management, guiding them towards objectives and fostering a collaborative team spirit.
Experience: At least 1 year

Required Certifications:

No certifications required.