Customer Support - Lazio, Italia - Confidenziale

Confidenziale
Confidenziale
Azienda verificata
Lazio, Italia

4 settimane fa

Piero Bianchi

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee
Descrizione
Want to make use of your language and technology skills
Join one of the top BPO companies in Athens. Our client is a global leader and one of the
biggest companies in Greece. Your mission as a customer support agent is to support their
activities offering the best quality service to their customers while working with prestigious
worldwide brands.

Your Role as a Customer Advisor:
Represent a worldwide brand;
Integrate a multicultural environment;
Develop customer relationships and grant the best experience for the customer;
Troubleshoot through the use of open questions, support documents, and system training;
Offer recommendations to common problems or frequently asked questions.

Requirements for the Customer Technical Advisor:
Fluency in Italian (C2 Level or Native);
Good knowledge of English

(B2 level);

Typing Speed:
25 words per minute;
Availability to work in rotating shifts;
Good computer skills;
Any kind of previous experience or contact with clients;
Excellent communication skills;
Good listening and empathy skills;
Good time management skills;
Team spirit and flexibility.


Benefits:


Cross Border Talent's Offer:
Paid travel Expenses;
Accommodation in a Albergo for the first days, while at the same time there will be a
company looking for a house according to your expectations;
Renewable contract of 12 months;
Health Coverage and Private Health Care;
Attractive Salary with performance bonus;

Working hours:
40h per week = is 8 hours per day / 5 days a week;
Greek lessons
Free Real Estate Agency Fee
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