Front line associate - Bergamo - Western Union

    Western Union
    Western Union Bergamo

    11 ore fa

    Descrizione

    **Cassiere – Addetto alle vendite /Front-Line Associate– Bergamo Aeroporto di Orio Al Serio, Italia**Come Front-Line Associate, ti occuperai del servizio al cliente e della vendita dei nostri prodotti e servizi. Lavorerai in un ambiente dinamico e multiculturale, a contatto con una clientela internazionale. Il lavoro si svolge su turni, inclusi weekend e festivi.**Responsabilità del Ruolo*** Vendita di prodotti e servizi (cambio valuta, money transfer, tax free, SIM telefoniche, biglietti ferroviari, tour e prodotti turistici)* Offrire un servizio clienti eccellente* Proporre vendite complementari quando possibile* Fidelizzare la clientela* Gestione del denaro e riconciliazione giornaliera* Rispetto delle procedure di sicurezza**Requisiti del Ruolo****Cosa Offriamo*** Contratto a tempo determinato con possibilità di assunzione a tempo indeterminato* Turni regolari in un ambiente di lavoro dinamico**Sede (in presenza)**Punti vendita situati a Bergamo Aeroporto di Orio Al Serio , Lombardia, Italia**Orario di lavoro**Tempo pieno con turni a rotazione, inclusi weekend e giorni festivi. Siamo appassionati di diversità. Ci impegniamo a promuovere una cultura inclusiva che celebri le esperienze e i background unici dei nostri team globali, rispecchiando le comunità che serviamo. Non discriminiamo in base a razza, colore, origine nazionale, religione, affiliazione politica, sesso (compresa la gravidanza), orientamento sessuale, identità di genere, età, disabilità, stato civile.**Cashier-Sales Associate /Front-Line Associate– Bergamo -Orio Al Serio Airport, Italy****Maccorp Italiana S.r.l., part of Western Union**, a leading company in the foreign exchange sector, as a **Cashier – Sales Associate** at our stores in Bergamo Orio Al Serio Airport- Italy As a Front-Line Associate (FLA), you will be responsible for providing excellent customer service and managing sales of our products and services. You will work in a dynamic, multicultural environment, interacting with international clients. Schedule may include weekends and holidays.**Role Responsibilities*** Sell currency exchange and related services (money transfers, tax-free services, SIM cards, railway tickets, tours, and travel services)* Deliver excellent, customer-focused service* Suggest additional products or services where appropriate* Foster customer loyalty and satisfaction* Handle company funds and daily reconciliation* Comply with security and loss prevention procedures**Role Requirements*** Diploma or degree* Fluency in Italian and English (knowledge of a third language is a plus)* Strong communication and sales skills* Experience in customer service, retail, or tourism is preferred* Ability to work under pressure and solve problems proactively* Team-oriented and flexible work schedules**What We Offer*** Fixed-term contract with the potential to become permanent* Regular shifts and a supportive team environment**Location (In-person)**Stores located in Bergamo Orio Al Serio Airport, Lombardy, Italy**Schedule**

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