Technical Client Advisor, Mbg B2B - San Felice, Italia - Lenovo

Lenovo

Azienda verificata

San Felice, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

General Information

Req #

WD

Career area:

Sales

Country/Region:

Italy

State:

Milano

City:

San Felice Segrate

Date:

Friday, June 9, 2023

Working time:

Full-time

Additional Locations:

Italy

Milano

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We're not just a US$70 billion revenue Fortune Global 500 company, we're one of Fortune's Most Admired. We're transforming the world through intelligent transformation, offering the world's most complete portfolio of smart devices, infrastructure, and solutions.

With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that's missing? Wellyou...

Description and Requirements

Lenovo Motorola is looking for a Technical Client Advisor MBG Global Accounts based in Italy.

Your primary duties are:

Evangelizing Lenovo and Motorola products, services, and solutions to global account customers
Managing customer technical escalations and working with our product development teams to resolve
Building original content (presentations, videos, whitepapers etc.) around Lenovo's smartphone solutions
Be able to confidently communicate with customers, both technical and commercial
It is expected that you will build a deep knowledge of the Motorola device product range and will be the 'go-to' person for many pre/post sales technical requests
You are not expected to handle any break/fix 'warranty' or product QA issues. Product Scope Motorola and Lenovo smartphone products, hardware, software, services and solutions and third party alliance offerings.

Your key responsibilities:

Work with Global Account Sales teams to support customers as part of the Sales process
Present the value proposition, product roadmaps and solutions to our customers and to internal stakeholders
Manage communication with all other internal Lenovo support teams including providing new product and roadmap information to our marketing teams
Act as focal point to the customer for technical escalations on AER, Android OS, Specific handset features and Government and Regulatory certificates
Continuously maintain/enhance technical skills on relevant products and industry shifts and use cases for mobile phones in OEM environments
Build Lenovo solution content such as training presentations, videos, articles and whitepapers etc.
Provide in-depth solution knowledge & product expertise of Motorola device product range to global account sales teams
Provide 'support' for low level technical questions from Sales
Attendance and presentation at relevant Industry events such as Mobile World Congress ( when applicable)
Understand and be able to communicate the benefits and capabilities of our 5G Key Interactions; Global Account Sales organization; Global Account Customers up to C- level engagement; Motorola WW product teams; OEM and solution business colleagues; Resellers, Alliance partners, Google and leading EMM providers
Your Qualities/Skills
Excellent product knowledge across Smartphones and Android devices. AER certification preferred
Superior problem solving & analysis skills, commitment & action oriented
Knowledge and experience with core Zero Touch enablement
Strong verbal and written communication skills
Excellent customer facing skills
Strong Commercial Acumen and proven sales background

What we will offer you:

An open and stimulating environment within one of the most forward-thinking IT companies
Opportunities for career development & growth
Access to trainings for personal development
An international team with a high focus on Gender Diversity
Attractive compensation package and Performance based rewards
You want to know more about the Lenovo Culture? Then check this out: Youtube Video

We are looking forward to speaking with you

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:

Italy