Back Office - Milano, Italia - Tailor&Fox Srl
Descrizione
Our client is an Italian company leader informulating and manufacturing high-end chemical raw material. Customers are major foreign industrial companies.
For the upgrading of the
Sales Department, we are seeking:
BACK OFFICE & CUSTOMER CARE
Posizione:
Main activities and responsibilities:
-
Constant communication with internal and external
stakeholders to ensure the proper functioning of the
supply chain;
- Order placement;
- Operational management of merchandise
procurement (raw materials or finished products). - Responding to customer inquiries regarding delivery times and order status.
Shipping management, customs, documentation.
- Maintaining constant contact with the Italian Sales Network to communicate the status of orders and manage urgencies;
- Ensuring
compliance and correct technical documentation related to products.
Organizational support for trade fair and business trips.
- After-Sales management.
- Reporting activities (Excel
- Zucchetti software).
Requisiti:
The ideal Resource has at least 3 / 5 years' experience in a similar role or as Inside Sales, in international product or industrial companies B2B.
- Good knowledge of MS Office.
- Advanced knowledge of the
English language (B - C1) is a must
- Experience in CRM / Sales Back Office management systems will be considered a plus.
Altre informazioni:
Place of work:
Milan centre - P.za Cinque Giornate area - MM Tricolore / Dateo / San Babila
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