business innovation consultant - siena - beBeeCustomerSuccess

    beBeeCustomerSuccess
    beBeeCustomerSuccess siena

    1 settimana fa

    Titolo del lavoro: Customer success executive for HCL Digital Experience

    Descrizione

    Unlock Customer Success


    We're seeking a seasoned Cross-Functional Business Consultant to drive customer satisfaction and growth.



    About the Role


    This is an exceptional opportunity to leverage your expertise in digital experience platforms, customer relationship management, and strategic thinking. You will act as a trusted advisor, guiding customers through onboarding, adoption, value realization, and expansion.



    Main Responsibilities:

    • Serve as primary point of contact for assigned customers providing proactive support & guidance throughout their lifecycle;
    • Develop customized success plans aligned with customer goals; Foster long-term relationships by delivering measurable outcomes;
    • Maintain deep understanding of HCL DX capabilities including content creation APIs cloud deployment security Advise on leveraging DX for initiatives like modernization migration user engagement optimization;
    ,

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