Dealer Support - Sant'Agata Bolognese, Italia - Automobili Lamborghini

Automobili Lamborghini

Azienda verificata

Sant'Agata Bolognese, Italia

1 settimana fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Marketing & Sales:

About us

At
Automobili Lamborghini we constantly work to intercept and spread the uniqueness of each member of the team, aware of the richness that comes from the meeting and exchange of differences.

We give great value to time, so we offer you a flexible way of working that meets your daily needs, so as to dedicate important moments of your life to yourself and the people you love.

We are looking for people who want to stand out in a place that makes no distinction of gender, age or culture, working every day to value fragilities as an authentic gift.

We are proud to be certified Top Employer because at the core of our actions we put people and their personal and professional growth.

Our main challenge is to contribute to the construction of a future-proof society, which is why we have made sustainability our mantra.

From your first day in the company, you will have the opportunity to see the results of your commitment, leaving an impact that really has an effect.

We are looking for authentic, brave people, eager to go beyond their limits.

In our team you will have the opportunity to trace your path and be its driver, anticipating the times and indicating the route.

Not only tasks and goals, but singular people and stories that mix, adding their own color to an iconic Brand:
Lamborghini.

About the job
Are you eager to take a new opportunity?

Are you looking for a challenging and dynamic environment where to build your professional career?

We are looking for a
Dealer Support - Technical Documentation & Serviceability to join our headquarters at Sant'Agata Bolognese (BO), reporting directly to the
Head of Service.

You will be responsible to ensure delivery of technical documentation (for new models, new technologies & repair systems) to dealers, in terms of availability of repair procedures, labour times and special tools development.

You will be responsible also to ensure "customer oriented" After Sales solutions (Serviceability) are appropriately prioritized according to projects plans.

Maintenance Plan and Pre-delivery Operations (PDI):

editing the Pre-delivery Inspection list for each new model, according to service technical requirements released by R&D

- editing the Maintenance Plan for each new model, according to service technical requirements released by R&D, in order to avoid potential mechanical, electric or electronic problem in "normal condition "use
- supporting Cost of Ownership calculation, according to business strategies

Documentation:
- coordinating the external supplier for the creation and maintenance of technical documentation for the dealer network for the servicing and repair of all the models
- monitoring engineering changes and understand the impact to documentation, ensuring all documentation is kept up to date, and developing vehicle repair instruction and systems descriptions with the aim to help maximise first right repair within dealer network
- optimising documentation output to ensure the information provided to the dealer network is intuitive and accessible to all supported markets
- defining and monitoring KPI system implementation for Repair Manuals
- using in full autonomy the WEB Group Systems (Elsa Pro) in case of carry over part aiming to optimize the synergies with VW-Audi
- assuring that the repair manual procedures are aligned to spare parts catalogue

Labour Times:
- identifying all the specific parts for each model and, according to the repair strategy, defining the labour time for all the complete work allowed on the components (comprehensive of preliminary and final operations)
- defining and monitoring KPI system implementation for Labour Times

Tools development:
- reviewing potential requirements for special tools, coding, testing on car, validation and communication to Spare Parts team
- checking the number of approved tools and dealer investment to be evaluated model by model
- verifying if the special tool is necessary or if already existing in the WV range
- analysing new tools to be introduced (functions & cost benefit evaluation)
- giving preliminary input about tool policy: mandatory or on demand
- approving new tools from technical point of view (being sure that tools & interfaces works properly) before starting the sourcing from external supplier
- assigning the location in the tool cabinet

Product Development (New model Serviceability):
- ensuring appropriate After Sales attendance in all internal SET/DMU/Concept Development Team meetings as part of the new vehicle development programme
- ensuring that "customer oriented" After Sales solutions are appropriately prioritized according to projects plans

About you