On Line Client Advisor - Gutieres

Solo per membri registrati Gutieres, Italia

1 giorno fa

A tempo pieno

Our Company · Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rap ...

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Our Company

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world

Your Role

We are looking for an energetic and results-oriented On Line Client Advisor to join our Sales Team in Cesena (Italy) and play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience to our clients.

You will be a driven and consultative salesperson with excellent communication skills, strong teamwork and a passion for sports, fitness and wellness. You will cover a crucial role in selling Technogym products and services, providing a premium customer experience, understanding the customer's needs and offering the best solution for their desires. In this role you will handle all the requests from new and/or existing customer and you will follow up on leads from marketing campaigns by creating a strong interaction (via call/ email/ chat).

Your Impact

Guarantee the achievement of quarterly inside sales targets
Fulfill lead generation activity aimed to increase the customer base
Manage B2C/B2B inbound calls, delivering a unique selling experience while understanding their needs and offering the right solution to reach the customer's satisfaction
Manage outbound calls to generate new business opportunities
Support our sales force on the field scheduling visits
Manage and nurture the CRM Database to ensure information is accurate and up to date
Collect and share adequate market feedback with relevant departments
Oversee the process from order to installation checking the customer satisfaction and upselling additional products or services where applicable

About You

Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are a driven and consultative salesperson with excellent communication skills and strong teamwork. You are cool-tempered and able to handle rejection

What you should bring:

2-3 years' experience in telesales or another sales/customer service role
Bachelor's Degree, ideally with business development experience
Excellent (phone) sales techniques and communication, interpersonal skills
Experience in working in a team in sales-oriented environments
Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts
Long term customer relationship approach
Ability to identify process improvements
Fluency in English
Knowledge of CRM management
Interest in and passion for technological evolution and innovation
Knowledge of Salesforce would be a plus

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true

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