Head of It - Roma, Italia - AXA

AXA
AXA
Azienda verificata
Roma, Italia

1 settimana fa

Piero Bianchi

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee
Descrizione

AXA Partners "Focus & Transform strategy" is shaping Global Operations' strategic ambition: "bringing simplicity and enforcing transversality, breaking down silos, to succeed in providing a superior customer experience in line with our Customer2020 ambition".


Global Operations has 3 strategic priorities:

  • Reposition AXA Partners as the Preferred Business Partner
  • Boost AXA Partners to become an Agile Global Organization
  • Mature AXA Partners as a Safe, Secure and Resilient company
"Becoming a tech-led company" is one of the 8 strategic enablers and Information and Technology will play a continuously increasing role to help AXA Partners achieve its transformation.


In this context, we are looking for a Local IT Manager, in charge of Italy, who will enable the transformation of AXA Partners business model by co-creating, sponsoring and driving the main projects, deploying them across Italy in time, budget, quality and scope.


Vostro Profilo

  • Accountable for IT Italy endtoend performance
  • In charge of 1 department
  • Accountable for a €3.4M BAU budget (without rebilling) + €500K €700K local IT Projects budget
  • Accountable of IT Strategy & IT Transformation
Member of AXA Partners Italy Executive Committee


1. Declination and implementation of AXA Partners Strategy in his/her country

  • Ensure that AXA Partners' strategic objectives are translated into tactical business plans across his/her country, and that impacts are maximized on the technology front
  • Lead and drive IT transformation in his/her country (Move to the Cloud, Application Landscape simplification, Agility, Motor Global Assets and Travel Global assets roll out, etc):
  • Respecting IT Guilds Standards & best practices (governance & performance, architecture, project management, etc)
  • Relying on regional shared capabilities (program and project managers, innovation flying squad)
  • Leveraging centrally defined IT TOM to improve quality, efficiency, time to market and alignment to business, owning IT outsourcing partner relationship
  • Provide technological transformation levers with special focus on GWP growth, cost efficiencies, CoR reduction and increased Customer NPS
  • Liaise with central architecture team to design integrations between central architecture and local capabilities (respecting the Group Architecture & Security Policies)
  • Supervise architecture implementation within AXA Partners' roadmap for his/her country

2. Coordination, steering and communication

  • Steer and coordinate his/her country area: activities, resources, quality of service costs, delay to achieve the assigned goals
  • Ensure a proper definition of SLAs for his /her country and manage the implementation and the followup
  • Manage & monitor the country IT budget
  • Communicate to country main stakeholders (within AXA Partners ecosystem)
  • Lead AXA Partners IT governance local meetings, be part of Transfo initiatives SteerCos

3.


BAU tasks supervision:
operations, solutions and 1st
line security

  • Be accountable for operating and delivering IT services, constantly striving for greater efficiency
  • Supervise IT local operations teams
  • Oversee the technological infrastructure (networks and computer systems) in the country to ensure optimal performance, local area connectivity and remote access
  • Keep both onpremises and cloud solutions fully secured with a solid programme aligned with security standard
  • Liaise with Regional teams to ensure workplace and enduser services QoS standard
  • Influence Group / Central Solutions Teams when they have an impact on local solutions / activities
  • In charge of Security 1st line, and of delivering Security Quartile ONE

4. Local teams management

  • Ensure the development if his/her team
  • Assure capacity planning to secure delivery maintaining balanced workload (positive eNPS)
  • Focus on team performance, attracting and developing employees as well as fostering a new culture of collaboration across the country
  • Focus on TOM including efficiencies opportunities, roles repurposing and careers development

5. Supporting the Regional CIO in his activities

  • Manage Offshore Delivery center regional chapter
  • Manage local IT Security requirements perimeter
  • Integrating target global assets according to Italy roadmap

About AXA
Il Gruppo AXA è leader mondiale del settore assicurativo e della gestione patrimoniale.

Proteggiamo e consigliamo i nostri clienti in ogni fase della loro vita, offrendo prodotti e servizi che soddisfano le loro esigenze nei settori dell'assicurazione, della protezione personale, del risparmio e della gestione patrimoniale.

AXA è il marchio assicurativo leader a livello mondiale, con oltre 100 milioni di clienti. Ci stiamo trasformando "da payer a partner" per i nostri clienti, con una forte attenzione alla prevenzione dei rischi.

La nostra missione:
Consentire alle persone di vivere una vita migliore.

I nostri valori:
Customer First, Courage, Integri
Altri lavori da AXA
Vedi tutte le offerte di lavoro di AXA